Skincity Reviews

4.9 Rating 9,655 Reviews
99 %
of reviewers recommend Skincity
4.9
Based on 9,655 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Skincity Reviews
Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021
Annabel Smith
Skincity 5 star review on 28th January 2021
Annabel Smith
Skincity 5 star review on 28th January 2021
Annabel Smith
Skincity 5 star review on 27th January 2021
Ana Albu
Skincity 5 star review on 25th January 2021
Anonymous
Skincity 5 star review on 25th January 2021
Anonymous
Skincity 5 star review on 25th January 2021
Anonymous
56
Anonymous
Anonymous  // 01/01/2019
Quick delivery and easy to navigate website with a good choice of the product range I was looking to purchase (IS Clinical). Would be nice to include a couple of samples with the delivery of other products within the range.
Helpful Report
Posted 3 years ago
Excellent and well packaged
Helpful Report
Posted 3 years ago
Item arrived well packaged in a couple of days.
Helpful Report
Posted 3 years ago
I would have given this company a full mark of 5 if I didn't have a tragic lack of communication with my latest order. No confirmation email and no update on delivery. They are also slow on replying to emails. Shame. I am now weary of ordering with them again.
Helpful Report
Posted 3 years ago
Great range of products, especially for cult products that tend to sell out, love the free shipping and fast delivery!
Helpful Report
Posted 3 years ago
Good service, I made a mistake ordering but I am being guided through how to return and waiting for a refund now
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Posted 3 years ago
Cute set quick and easy delivery love the product
Helpful Report
Posted 3 years ago
Your products and service are great but the opt out for Text messages does not work - no matter how many times I opt out to receive your text promotional messages, they keep coming. I don’t need them - I already purchase from you
Helpful Report
Posted 3 years ago
I really like this product in terms of the colour match to my skin and its coverage. It's nice to find something really light-weight for your skin, for the 'every-day' look. The only thing that I'm not liking, is the smell - it's off-putting to begin with but you do sort of get used to it. The smell might be only thing that would stop me from buying it again.
Helpful Report
Posted 3 years ago
Quick deliver. + no deliver charge!! Very happy with you purchase. (-:
Helpful Report
Posted 3 years ago
Ggggoooodd!
Helpful Report
Posted 3 years ago
No comments
Helpful Report
Posted 3 years ago
Good choice of brands, excellent customer service but delivery is a bit slow compared to other online retailers
Helpful Report
Posted 3 years ago
good product prompt delivery.
Helpful Report
Posted 3 years ago
Quick delivery .. lots of choice
Helpful Report
Posted 3 years ago
Too early to evaluate product, but it is refreshing and easily absorbed by skin
Helpful Report
Posted 3 years ago
I enjoyed shopping online and I believe the products were genuine but I don't like that they don't deliver to Bahrain. I depend on Aramex shop&ship to get the products and they sometimes refuse to bring cosmetics. I basically never know if I will receive them or not.
Helpful Report
Posted 3 years ago
It’s very good oil free spf
Helpful Report
Posted 3 years ago
Very good products
Helpful Report
Posted 3 years ago
Excellent fast delivery, very pleased with my purchase, only little moan, I wasn't entitled to a first purchase discount and was told I would have some samples instead, I only had one tiny sample!
Helpful Report
Posted 3 years ago
Skincity is rated 4.9 based on 9,655 reviews