SkipTheDishes Reviews

Name: SkipTheDishes
Rating: 1.08

1.1 Rating 499 Reviews

1 %

of reviewers recommend SkipTheDishes

Company Reviews

Questions

Metrics

1.1

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

Visit Website

Write Your review

Tell us how SkipTheDishes made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SkipTheDishes 1 star review on 29th April 2025

Nicki Francoeur

SkipTheDishes 1 star review on 2nd April 2025

P Beaubien

SkipTheDishes 1 star review on 12th March 2025

It 250

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The advisor was rude disrespectful and wasn’t helpful,I wanted a refund because I got rotten food that just got heated up and delivered. Like I’m not paying for rotten food. I want my refund”

Helpful Report

Posted 6 months ago

“Was very good in the beginning but is the worst. Simple instructions of ringing the doorbell and passing the food to me never happens. Six times in a row they leave the order in the snow on my doorstep when it’s”

Helpful Report

Posted 6 months ago

“Horrendous customer service that borders on being downright rude. Constantly delivering orders with missing items and extremely long wait times for delivery. If I could give them XERO I would.”

Helpful Report

Posted 7 months ago

“Absolutely horrible. Canceled my order right when it was supposed to be delivered on my son's birthday.”

Helpful Report

Posted 7 months ago

“Customer service intentionally wastes your time to create frustration so you give up on your inquiry. They do not honour their rewards program. Do yourself a favor and order directly from the restaurant and cut out the middle man. I’ll be doing so from now on.”

Helpful Report

Posted 7 months ago

“Delivered to wrong house and only issued half in skip credits”

Helpful Report

Posted 7 months ago

“Order never delivered. They said it was the wrong address even though I have used Skip the Dishes many many times with the same address. When contacted for a refund, they would only give me one half of the total and it was only usable through them. Never use them again.”

Helpful Report

Posted 7 months ago

“Unable to reach customer service never ever, they talk in robotic answers when you reach them. Hard to get a refund. Drivers probably suffer from poor management too, I feel for them.”

Helpful Report

Posted 7 months ago

“This would be 0 stars if it was possible to pick that option. Don't order with this platform. Ordered from them multiple times, with several orders being delivered to wrong address or not delivered at all, when I phoned to ask about this each time, they did respond accordingly and I was usually refunded. The last time this happened I was told that I was taking advantage and they would not longer offer refunds. Seems like a pretty crummy system when they screw up and then blame the customer, it is not my fault that this happened multiple times.”

Helpful Report

Posted 8 months ago

“Had a terrible experience today. I caught Viktor, my delivery person, massively 'rolled his eyes', and let out a HUGE sigh, when I opened my apartment door to recieve my food. He was looking directly up at the Mezuzah on my door frame, and he looked disgusted. Don't send anti-semite Viktor to me again.”

Helpful Report

Posted 8 months ago

“Don't trust the skip driver Ahmed Kazi we gave him a 15% tip and he came into my driveway and drove off with our food, we tried to chad with him but he blocked us. Bad service”

Helpful Report

Posted 8 months ago

“First time user, my $90 order was apparently delivered to wrong address. They denied my request for a refund, as their terms of service states vendors and courier errors are not their responsibility. Never again…”

Helpful Report

Posted 8 months ago

“On multiple occasions, I placed an order and then received an email stating that it had been cancelled. Assuming the restaurant declined the order, I placed a new order elsewhere. However, I later discovered that I had still been charged — in some instances up to four times for the same order. While this may seem minor with a $15 order, it becomes unacceptable when the order amount is $90, and the charge is processed four times. This results in hundreds of dollars being held. The core issue is not just the duplicate charge — it is the refund handling. Even though the cancellation is not my fault, the funds are still being withheld for several days. I am either encouraged to accept Skip credits or told to wait up to 10 days for the refund to appear in my bank account. I do not want Skip credits. I want the full amounts refunded directly to my original payment method without delay. This has now occurred four times in 2026.”

Helpful Report

Posted 8 months ago

“I ordered from White spot Guilford today using skip the dishes. Half my order was missing, the cold half so that means that all the dipping sauces were missing and half the meal I couldn't eat because the dipping sauces were for the warm part of the meal. Skip only refunded me $16 from $48. Definitely won't be using skip again or ordering from White spot. Use Uber”

Helpful Report

Posted 9 months ago

“if it could be lower then one it would be . I placed an order for almost $40 and teh driver got to my apartment building and even though given information for what to do so I can buzz up could not figure it out even with me walking him through it ( on phone) and I also heard someone helping him down there. He never made it up to my apartment to deliver food. When I called support they said because it to me so long to reach our ( was on hold over 1.5 hours) anf had the wrong address listed ( even though driver was here) they could only refund $15 so i got no foos aqnd was out $25”

Helpful Report

Posted 9 months ago

“This service is absolutely terrible, the last four of five orders have Been cold due to drivers picking up other orders (I even paid for the express option so it wouldn’t happen) and it still happened. This monopoly DoorDash and skip should be reviewed by the competition bureau. Terrible customer service after a mistake. Local restaurants should band together and leave these services. Disgusted . And never use them again. You can’t even leave a public google review .”

Helpful Report

Posted 9 months ago

“Skip This Service because It's simply not a service at all. This could be one of the worst delivery services still operating and it's incomprehensible how it still could be. Problem resolution is nearly impossible, communication with drivers non-existent, problem resolution with three support team delayed and ineffectual, cludgy profile editing, zero accountability,.. and they defer problems back to local restaurants rather than dealing with their own delivery mistakes. Nothing good to say. It should just stop.”

Helpful Report

Posted 10 months ago

“You order food at 6:40 You receive an entirely wrong order after 8:00 You are forced to interact with a bot and are refused contact to a human on the phone. This takes half an hour. You get the refund in skipcredits for the order BUT not for the tip After 9:00 you get a notification that you have the correct order delivered. It is delivered to your neighbor. First driver does not respond in chat. Second river claims they left if at the right address despite the photo showing it left at my neighbor's house. Then closes the chat. Avoid like a plague!!!!!! Never again!!!!”

Helpful Report

Posted 10 months ago

“Their customer is fuckin worst if I could put negative. They send my food in wrong address”

Helpful Report

Posted 10 months ago

“I made 2 orders for my kids cause they unlike EVERY OTHER PLATFORM won’t do multiple stops nearby (right across the street) the skip driver missed an entire order that I spent 32 bucks for and this is the interaction I received from Anis the skip driver.”

Helpful Report

Posted 10 months ago

SkipTheDishes is rated 1.1 based on 499 reviews