SkipTheDishes Reviews

1.1 Rating 347 Reviews
2 %
of reviewers recommend SkipTheDishes
1.1
Based on 347 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 12%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult

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SkipTheDishes 1 star review on 3rd December 2022
Stef
SkipTheDishes 1 star review on 15th September 2022
Kristina
SkipTheDishes 1 star review on 15th September 2022
Kristina
SkipTheDishes 1 star review on 19th July 2022
Anonymous
SkipTheDishes 1 star review on 19th July 2022
Anonymous
SkipTheDishes 1 star review on 26th January 2022
Grayson
SkipTheDishes 1 star review on 14th January 2022
Brenna Ludwig
26
Anonymous
Anonymous  // 01/01/2019
Ordered food waited 2 hours never arrived. This not the first or second time this has happened. Never again will find another way. I am Done with them.
Helpful Report
Posted 22 hours ago
Received numerous orders where my drink would be spilled in the bag, bags would be ripped open, received the wrong order from a different delivery company, drivers who wouldnt leave my house after delivering, the WORST company ever
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Posted 1 day ago
Skip the dishes is absolutely garbage!!! They don't give a S*** about anything other then money I just had my order delivered to wrong place they tell me to check the address I told them the address I ordered it too and they saying now that I can only have 50% of my money back the order was $23.00 and they gave me $8.30 how is that 50% I'm deleting this app of crooks!!
Helpful Report
Posted 1 week ago
I am the owner of restaurant. I got order from SkipTheDishes and prepared all items properly , sent them out with driver. The customer reported as incorrect items they got and Skip put all charge to us. I prepared all food and also pay for those food what I prepared because of the customer said it was incorrect. I contacted several times to Skip and explain everything with some photos but they kept saying needed actual image of food. I was trying to get video footage from our surveillance camera (we installed it for this issue it happened before) I but it saved only 7 days. For now I need to pay for those items I prepared for those customers. What a ridiculous situations .
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Posted 1 week ago
Order was picked up. Drove around with driver till food was cold and gross. They dont care they already got the cash. Deleted this bs app. Never again.
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Posted 1 week ago
Appalling customer service!! They sent an e-mail offering a free dessert at a restaurant I frequently patronize. There was no information about how to redeem it. When I queried this, I was told I had to send a screenshot of the e-mail. I don't have a cellphone and don't know how to do that. Refused to do anything without the screenshot. So for a $10 dessert they have lost a good customer.
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Posted 1 week ago
Will NEVER order from Skip again. Ordered a 6 pack of Budweiser a few nights ago and had 1 of them. Tonight went to have another and it was OPENED AND HALF DRANK! Checked the other 4 and another had been opened and half drank. When it was delivered it was in a white cardboard carry box, not the usual Budweiser sealed box but I didn’t think much of it. Skip blamed me for not checking all 6 when they were delivered and said they could do nothing about it. Not even speak to their courier or supplier because they denied everything. So disgusted.
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Posted 1 week ago
Horrible customer service, the currier did not bring the whole service. They deleted the order and they didn't return the money. Customer service closed my chat with them saying this conversation is going nowhere. So, they stole my money. I will never use this app again. Trash app and trash company and trash service
Helpful Report
Posted 1 week ago
Luckily for Skip The Dishes I can’t leave less than one start review. This company is THE worst food delivery service in Calgary. I had a large order that I paid for and they did not deliver but cancelled the order. The end result was I am out over $200 that they will not refund for 10 days or more and left my family Hungary as I cannot afford to reorder $200 worth of food multiple times in one night. They are a disgrace and I plead you do not ever use this company in the future!!!
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Posted 2 weeks ago
WISH i could give less than 1 star. Skip accepts no resposibily for their errors, Sends wring food and still expects you to pau another tip, Waited over 2 hiurs to get my food which was a $72 oirder plaus another $10 tip for the next driver.
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Posted 1 month ago
Customer service is just a sounding board. They don’t actually give any customer service.
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Posted 1 month ago
Two orders were not delivered and they gave me credit for PART of the order and ZERO for the second order. NEVER AGAIN!!!
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Posted 1 month ago
Actually didn't receive my order! Senior...took my $ and said courier had delivered and saw ID! So where is my order.. did the courier steal my order and ID from a previous order? Or was it an honest mistake?
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Posted 1 month ago
Their delivery and service is horrible and they deny helping or fixing it. They simply don't care.
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Posted 1 month ago
If I could leave a 0 I would. First time I tried to get a refund from Skip. I had received my food and it was cold and had sat for over 2 hours before "a courier" picked it up. When I went into the App to try and get a refund in the APP it said "unable to complete request as it has been done already" or something close to that. So of course I thought that meant someone at Skip had realized and started the refund. $ days later when I went in to check there had not been a refund request (according to the Skip App) and when I tried to explain I was out of the 48 hour period due to their APP I was ignored. So I stopped using them for a while. Then forgot how bad they were and recently I ordered from White Spot, not only did the food come cold but I was missing items. Again I was denied by Skip even though I did not receive items. I am not going to use them again unless it's an emergency because I am unsure of what qualifies you to get a refund at this point. Missing items that I paid for... Skip too bad we just want your money and no accountability. Everyone should boycott this App and start to get their friends or anyone else to deliver as the response and customer service would be better anywhere else!
Helpful Report
Posted 2 months ago
They did not deliver my order for 125.00 worth. Cannot even talk to anyone on their customer service chat. Bad experience
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Posted 2 months ago
On 12 January I ordered food from Baigs Grill Mississauga order # 592411546. The payment was done but food was not delivered and both Skip the dishes and Baigs Grill have not responded or refunded my money. I feel they are Cheating the public.
Helpful Report
Posted 2 months ago
Order took over an hour because delivery driver kept taking new orders and driving all over my town. They were only a couple blocks from my house, (with my food) then proceeded to drive to the other side of town to make another delivery. Food was cold and when I contacted support (after waiting in a long queue) they finally responded then left the chat without helping at all. Now at the back of the queue again I had to wait until finally speaking with another support staff. They offered half a refund, after refusing their half refund. Another 30 min later I finally got my money back, save yourself the hassle. Door dash has some problems too sometimes but their support is much better at least. I think I’m done with these food delivery apps but if I was to use one again skip the dishes would not be an option, absolutely terrible. Very unsatisfied customer
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Posted 2 months ago
Scam the customer not skip the dishes
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Posted 2 months ago
I would give their online chat staff a 0. Took over almost an hour on their online chat for something that shouldn’t have taken more than 5 minutes. Slow response every time I wrote something. Very frustrating!!
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Posted 3 months ago
SkipTheDishes is rated 1.1 based on 347 reviews