SkipTheDishes Reviews

1.1 Rating 360 Reviews
2 %
of reviewers recommend SkipTheDishes
1.1
Based on 360 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 12%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult

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SkipTheDishes 1 star review on 3rd December 2022
Stef
SkipTheDishes 1 star review on 15th September 2022
Kristina
SkipTheDishes 1 star review on 15th September 2022
Kristina
SkipTheDishes 1 star review on 19th July 2022
Anonymous
SkipTheDishes 1 star review on 19th July 2022
Anonymous
SkipTheDishes 1 star review on 26th January 2022
Grayson
SkipTheDishes 1 star review on 14th January 2022
Brenna Ludwig
26
Anonymous
Anonymous  // 01/01/2019
Luckily for Skip The Dishes I can’t leave less than one start review. This company is THE worst food delivery service in Calgary. I had a large order that I paid for and they did not deliver but cancelled the order. The end result was I am out over $200 that they will not refund for 10 days or more and left my family Hungary as I cannot afford to reorder $200 worth of food multiple times in one night. They are a disgrace and I plead you do not ever use this company in the future!!!
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Posted 1 month ago
WISH i could give less than 1 star. Skip accepts no resposibily for their errors, Sends wring food and still expects you to pau another tip, Waited over 2 hiurs to get my food which was a $72 oirder plaus another $10 tip for the next driver.
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Posted 2 months ago
Customer service is just a sounding board. They don’t actually give any customer service.
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Posted 2 months ago
Two orders were not delivered and they gave me credit for PART of the order and ZERO for the second order. NEVER AGAIN!!!
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Posted 2 months ago
Actually didn't receive my order! Senior...took my $ and said courier had delivered and saw ID! So where is my order.. did the courier steal my order and ID from a previous order? Or was it an honest mistake?
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Posted 2 months ago
Their delivery and service is horrible and they deny helping or fixing it. They simply don't care.
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Posted 2 months ago
If I could leave a 0 I would. First time I tried to get a refund from Skip. I had received my food and it was cold and had sat for over 2 hours before "a courier" picked it up. When I went into the App to try and get a refund in the APP it said "unable to complete request as it has been done already" or something close to that. So of course I thought that meant someone at Skip had realized and started the refund. $ days later when I went in to check there had not been a refund request (according to the Skip App) and when I tried to explain I was out of the 48 hour period due to their APP I was ignored. So I stopped using them for a while. Then forgot how bad they were and recently I ordered from White Spot, not only did the food come cold but I was missing items. Again I was denied by Skip even though I did not receive items. I am not going to use them again unless it's an emergency because I am unsure of what qualifies you to get a refund at this point. Missing items that I paid for... Skip too bad we just want your money and no accountability. Everyone should boycott this App and start to get their friends or anyone else to deliver as the response and customer service would be better anywhere else!
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Posted 3 months ago
They did not deliver my order for 125.00 worth. Cannot even talk to anyone on their customer service chat. Bad experience
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Posted 3 months ago
On 12 January I ordered food from Baigs Grill Mississauga order # 592411546. The payment was done but food was not delivered and both Skip the dishes and Baigs Grill have not responded or refunded my money. I feel they are Cheating the public.
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Posted 3 months ago
Order took over an hour because delivery driver kept taking new orders and driving all over my town. They were only a couple blocks from my house, (with my food) then proceeded to drive to the other side of town to make another delivery. Food was cold and when I contacted support (after waiting in a long queue) they finally responded then left the chat without helping at all. Now at the back of the queue again I had to wait until finally speaking with another support staff. They offered half a refund, after refusing their half refund. Another 30 min later I finally got my money back, save yourself the hassle. Door dash has some problems too sometimes but their support is much better at least. I think I’m done with these food delivery apps but if I was to use one again skip the dishes would not be an option, absolutely terrible. Very unsatisfied customer
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Posted 3 months ago
Scam the customer not skip the dishes
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Posted 3 months ago
I would give their online chat staff a 0. Took over almost an hour on their online chat for something that shouldn’t have taken more than 5 minutes. Slow response every time I wrote something. Very frustrating!!
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Posted 4 months ago
Actually don't even want to leave a 1. We are seniors living in a basement suite accessible through the back yard. Do Not use Skip the Dishes. We have now had 4 unsuccessful attempts at ordering and getting proper delivery even though I put specific instructions for delivery. Tonight I ordered, one last chance! The driver called when she got here, giving her directions, my daughter arrived home and specifically told her where to go for delivery. No food! I went in search, circling our house 2wce. She had set the food down by the wrong gate, taken a picture to say delivered, then picked the food back up and drove away. It took me 1 1/2 hrs to get through for a refund ( for the 4th time). I then had to go out and get the food myself. I will NEVER use that service again. May be OK for you if you live on the main floor of a house but not if you need specific instructions.
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Posted 4 months ago
Placed the order to McDonald's 3 places from my house. Estimated time is 55 min. McDonald's started making my order immediately. And I just noticed there's no driver matched yet and it's supposed to be here in 20 min. So what now? Best case scenario is I'm getting hour old McDonald's for premium price. If that's the case, I want refund to my bank not skip credits. Kind of shady to take someone's money knowing the service can not and will not be provided.
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Posted 4 months ago
It's always a hassle to get a refund from this company and now that they don't take calls makes it frustrated even more because to be honest from the drivers who can't read the info to leaving the order with strangers or just leaving it in the lobby.
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Posted 4 months ago
Every thing is wrong they don't care about customers they block u from reviewing ur order if it's not a good experience.. the time frames on restaurants are never on point usually 20 + min what they say and when u speak to skip they never care ..I hade 2 people leave the conversation and had to give my order # 3 different times when I was just trying to find out why it was taking so long
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Posted 5 months ago
The website placed an order I didn’t place. I called immediately but they refused to give a refund. It was an $85 vs the $20 soup order I actually placed with a different restaurant.
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Posted 5 months ago
What a joke I ordered and never received a thing, complained and they said nothing they could do...never will use again..what a pathetic company no wonder there are so many 1 star reviews...2% of reveiwers would recommend Skip the Dishes ..wow that speaks volumes.
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Posted 6 months ago
Driver doesn’t follow instructions. I put side door not front porch. If I wasn’t waiting and seen him I would’ve never received my meal. Very disappointed and will not use skip again
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Posted 9 months ago
Ordered food that never came. Skip refused to refund.
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Posted 10 months ago
SkipTheDishes is rated 1.1 based on 360 reviews