“You did not send me an owners manual with that motor. If you could, please send me an owners manual to that motor. It would be very much appreciated to 125 Chariot Way, Pearcy 71964 thank you”
Dear Steve, Thank you so much for providing us with your valuable feedback about Small Engine Warehouse. We appreciate your time and consideration in sharing your thoughts with us.
The owner manual is now downloadable from the sales order and receipt that are emailed to you when you place the order and when the order ships to you. I did email you a copy of the owner's manual on 3/1/2024 and I also printed a copy out and mailed it to you in the mail as well.
Please know that we are always here to assist you whenever you need any further help or have any questions. You can reach out to us through our customer support line, and our friendly team will be more than happy to assist you.
Once again, thank you for choosing Small Engine Warehouse. We truly value your continued support.
Warmest regards
“I received my engine today and it was laying on its side! The box was not labeled this side up or any reference to how it was to bee haded during shipping. Haven't opened it up yet to inspect it for any damage yet.”
Dear Howard, Thank you so much for taking the time to share your feedback about Small Engine Warehouse. We appreciate your kind words and are thrilled to hear that you had a positive experience with us.
At Small Engine Warehouse, our main priority is customer satisfaction, and we are committed to providing top-notch products and services to ensure that our customers are happy. We are continuously working on improving our inventory and delivery processes to meet our customers' needs efficiently and promptly.
We are delighted that you found our staff to be helpful and knowledgeable. We strive to create a friendly and supportive environment where customers like you feel comfortable reaching out for assistance.
If you ever need any further assistance or have any more questions, please do not hesitate to reach out. Our team is always here to help and ensure your satisfaction.
Thank you again for your feedback and for choosing Small Engine Warehouse. We look forward to serving you in the future!
Warm regards
Dear Lonnie, Thank you so much for taking the time to share your feedback on your experience with Small Engine Warehouse. Your kind words mean a lot to us, and we are thrilled to hear that we were able to meet your expectations.
We pride ourselves on delivering excellent customer service, and it's wonderful to know that we could make you happy. Our team works hard to ensure that every customer receives personalized assistance and a friendly experience. It's heartwarming to see that our efforts have paid off.
If there is anything else we can assist you with or if you need any further help, please don't hesitate to reach out. We are here for you and ready to go the extra mile to make your experience even better.
Once again, thank you for choosing Small Engine Warehouse. Your satisfaction is our ultimate goal, and we look forward to serving you again in the future.
Best regards
