Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.29

4.3 Rating 726 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 726 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road
Watford
WD18 0GX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Applied for white goods insurance 5 appliances cost of £24 pcm roughly! Never heard back!”

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Posted 6 years ago

Hi. I'm sorry that you're unhappy with our service. Please feel free to contact us to explain any problem you experienced. We will always do our utmost to sort out any problems.we attempt to contact you on several occasions, as all our online application must be verbally verified before going to our underwriters for approval.

Posted 6 years ago

“Excellent service and I felt like the person selling me the insurance cared”

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Posted 6 years ago

“Our first Smart Cover Insurance and we were treated in a very professional and helpful manner throughout, thanks to Pravin who is a great asset to your company.”

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Posted 6 years ago

“Spoke with Pevan one of you operators he was very polite and understood his work was not falsed to purchase extra cover which was explained to me”

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Posted 6 years ago

“SAJ was really helpful and very polite. He is an asset to your company. Thank you for your help”

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Posted 6 years ago

“Your support service was excellent but it took several hours to get a call back Your web site was not simple enough for an old person of 80. I had several attempts on line and came to a dead halt when I came to submitapplication andthere was nothing on screento press . It is no wonder that I had to wait several hours for a call back. Please review your web site.”

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Posted 6 years ago

“I found Pravin very polite and helpful throughout my phone call, He explained things very well. I haven’t received confirmation yet but l am sure l will. Thankyou”

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Posted 6 years ago

“I spoke to SAJ about cover for all my sky equipment . He was very pleasant and helpful and the premium for the year was £69/99 which is quite near my last insurance cover. Was with my last insurance company for years and would not have changed if the company had not stopped insuring domestic appliances. Looking forward to having Smart Cover as my new insurance.”

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Posted 6 years ago

“Great customer service.”

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Posted 6 years ago

“Thank you”

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Posted 6 years ago

“Good”

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Posted 6 years ago

“I was very happy with the service I received, both gentlemen I spoke with were helpful, polite and courteous. I will be happy to renew the rest of my appliances as and when the time comes.They are a credit to your company . Thank you. Kind regards Ellen Norwood.”

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Posted 6 years ago

“Very good and friendly customer services advisor went out of way to help me thanks”

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Posted 6 years ago

“I had a very pleasant man called Pravin help me though my policy he made it so stress free and gave me all the information I need and more Pravin is a credit to your company Every company should have a Pravin”

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Posted 6 years ago

“Very friendly and professional staff”

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Posted 6 years ago

“I happy”

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Posted 6 years ago

“Very easy process, very much recommend them”

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Posted 6 years ago

“I can’t comment on the cover as I’ve only just started however Saj is fantastic. Very helpful and very friendly! Lovely man!”

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Posted 6 years ago

“Previn was the guy talking me throthe whole process & he was amazing, went far above and beyond what was expected.”

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Posted 6 years ago

“I have been happy with the cover they provide and the personalised renewal process was very good indeed”

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Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 726 reviews