Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.30

4.3 Rating 732 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 732 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The advisor was good..Kelly I can’t remember his surname”

Helpful Report

Posted 6 years ago

“Thank you Kevin Kelly, my application was handled in a very professional manner explaining everything in detail,will definitely recommend to my friends.”

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Posted 6 years ago

“Great costumer service .rang me back with in the hour and even save me money”

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Posted 6 years ago

“Great customer experience warm friendly and very knowledgeable and helpful.”

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Posted 6 years ago

“I’ve changed my kitchen appliances cover from domestic & general to Smart Cover . Excellent customer service, they’ve helped me to chose the right cover for my appliances. I will definitely recommend this company.”

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Posted 6 years ago

“Pravin was very helpful and explained all the cover options very good rate of insurance saving £600 against previous policy with British Gas.”

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Posted 6 years ago

“A very polite young man and had all the time in the world he dident hurry me or anything a very pleasant pearson who couldn't do enough for me ty very mutch”

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Posted 6 years ago

“Oh my goodness, I rang the wrong number by mistake, and end up getting 2 item insured for £9.99 a month. I spoke with a delightful man call Prafin, who spoke to my like s friend not a number. After our chat, I rang the correct number to cancel my policy with D&G who want £7.25 for 1 item. Thank you Prafin for saving me money xxx”

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Posted 6 years ago

“Cheap and comprehensive. There wasn't an option for monthly payments which was annoying .”

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Posted 6 years ago

“The fact is when the break down occur Then the engineer report promptly , then I will call it Smart Cover , however the customer service was excellent”

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Posted 6 years ago

“Only 3 out of 5 because I have only just taken out the cover and have no experience on the quality of the service. Customer service when taking out the plan was excellent and significantly cheaper than previous supplier. Hope for best but time will tell”

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Posted 6 years ago

“Cannot give an appraisal at this moment in time,because i have yet to receive any documentation from you”

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Posted 6 years ago

“Process of buying a policy is easy enough though no confirmation email letting me know they had received my application, despite taking the payment from my credit card. Also quite a wait to get through to book Annual boiler service and though no issues, then told the gas company will call within 14 days. Not sure I saw that in T&Cs. So all in all -good policy terms and price for me though perhaps could improve on customer service etc.”

Helpful Report

Posted 6 years ago

“Just found this insurance company and have cover for some of our domestic appliances, the service is exceptional, we are very pleased with the sales staff mr kataria, explanation of all the items make it easy to understand and very professional ( I would give them a try)”

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Posted 6 years ago

“Pravin delivers an excellent customer service for me and my family. He goes above and beyond, I wouldnt hesitate to recommend him.”

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Posted 6 years ago

“Very good conversation on the phone very helpful. I was most impressed with your service”

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Posted 6 years ago

“I think it’s very straightforward and d agent understands the needs for good communication.”

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Posted 6 years ago

“super smashing great pravin was the best”

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Posted 6 years ago

“Fantastic customer service from Pravin ...would be more than happy to recommend smartcover insurance”

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Posted 6 years ago

“The person who I taken the cover out was excellent. Thanks Gary Chadwick”

Helpful Report

Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 732 reviews