“Just failed twice. I feel like the questions were trying to “trip you” with multiple choice answers. Sadly I feel very confident as a common sense person who knows the rules and yet I’m not able to serve. Bad experience!”
“This is not a certification program, it is a theft program. You're literally stealing so people can't pass the exam and have to pay again. That's why everyone is trying to pass the exam using artificial intelligence. Everyone needs to report this fraud network.”
“I failed the first time with a 79%. I took an extra 3 hours to go over the material again and finally passed with an 86%. However, the test questions were really hard and tricky. I'm already stressed out knowing that I have to do this again in 5 years and I just passed today!! The questions I got wrong were totally opposite to what the material says?? How is that fair??”
“I had smart serve for years running a wedding hall and to think this new program expects myself or anyone to count drinks to guests while running a bar with 300 guests and a bar 3 deep at times and helpers is ridiculous , count customers ,can’t even see them and at one ti e we were required to get guests in a cab or safe ride home and now to be responsible till the guest is sober ,us a joke cuz they can go or stop anywhere in travels home to access alcohol at friends etc and I’m still responsible .this test or persons making questions not even reasonable but not even practical”
“I have ADHD and needed an IEP with open book notes for tests in school but I'm not even allowed to look at my own notes that I paid to make? I failed both tests because I can't memorize math formulas as I have dyscalculia as well. I'm feeling pretty bad about myself and I have to spend another 50$ I can't afford to pay for this test AGAIN or my job is going to fire me. I can't even pay my bills. Pretty ableist to be honest, damn.”
“Recently, I had a pretty bad encounter with a scam broker fortunately, Loudouin/COM was able to assist me. They helped me get my misplaced money back in a fast and professional manner. They also gave me some really useful tips on how to stay away from frauds going forward.”
“I have attempted exam several times. I do this for chariti. Exam is poorly designed. A server should never serve to underage. Doing so will have legal and financial implications. Exam wants to know all implications. Exam should assess server abilities to make sound jugement. Not to be legal expert
I will try again. But very frustrating”
“I made sure to take the test a few days after I finished the modules. It gave me time to study. I got a 73% on both tests. This was a waste of f*cking time. No wonder there’s a shortage of servers. I’m not paying another $50 to fail again. Pathetic.”
“An unmitigated scam. Call themselves a "charity" but have no problem taking your money and not notifiying you that the 30 day expiration period is coming due.
What a disgrace, but can't expect much from something sanctioned by the province.”
“I'm incredibly dissapointed. The cost of smart serve is absolutely prohibitve. Compared to the course itself, which was relativly easy understand, the test is next to impossible. The inability to even consult notes during the test is a major red flag, and as someone with accessibility issues, i cant help but feel like the test is discriminating against me. Lower the price, make the test more forgiving, and dont charge to retake it. Pure greed”
“I selected yellow and red and it says incorrect however the course says yellow and red is correct.
The same glitch happened 5 attempts with the same questions. Something is glitching.”
“" Major !!! Concerns Over Accessibility and Cost of SmartServe Certification"
As a recent graduate of 2 specialized colleg eprograms with a 84% GPA who has diligently pursued higher education, I find myself more then deeply troubled by the SmartServe Certification process. The requirement for this certification appears disproportionate in its complexity and cost, particularly for individuals who are already highly qualified in their respective fields. Firstly, the financial aspect of the certification is concerning. A fee of $45.99, especially when it needs to be paid again in the case of not passing, can be a significant burden. This raises questions about whether this fee is justifiable or merely a means for the government to generate revenue. In an era where we are advocating for accessible education and professional development, such costs can be a barrier for many aspiring professionals. Moreover, the difficulty level of the test seems misaligned with its intended purpose. It's perplexing that even specialized graduates find it challenging to pass. This raises a critical question: Is the test designed to genuinely assess one's capability to handle the responsibilities it covers, or is it unnecessarily complicated, thereby hindering competent individuals from progressing in their careers? I urge the relevant pathetic authorities to reconsider the structure and cost of the SmartServe Certification. The current system not only imposes financial strain but also potentially obstructs capable individuals from contributing effectively to their professions. A more balanced approach, one that ensures quality and accessibility, would be in the best interest of all stakeholders involved – the government, the industries relying on certified professionals, and the individuals seeking certification. In conclusion, while I recognize the importance of having qualified professionals, the current SmartServe Certification process appears to be more of a hindrance than a facilitator of professional growth. It is imperative that we reevaluate this system to better serve our community and the standards we aspire to uphold . We all know no one follows the rules in this industry anyways just go to your local clubs on a friday night and watch everyone turn a blind eye to the alcoholism destroying our families and relationships. The TEST is too hard . The information in couse was simple to understand, there is no reason so many professional and competant people should be failing this online test unless it was purosely designed that way. You know there is something wrong with our government when you cant pass a online SmartServce Certification.”
“If there is a way for the government to make something more convoluted, that's the way they'll do it. I've had my smartserve for over 20 years and now we have to renew it for some government cash grab?!?! Nothing new, nothing educational, just made the test more vague and they charge more to take it. Typical government, a bunch of boomers who got their careers with a grade 8 education but make it impossible for the next generations to succeed in anything.”
