Smartchoice.pk Reviews

Name: Smartchoice.pk
Address: 3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension, Karachi
Rating: 4.63

4.6 Rating 1,262 Reviews

91 %

of reviewers recommend Smartchoice.pk

4.6

Based on 1,262 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smartchoice.pk:

Helping you buy the best insurance cover for your car, health and travel needs.

Visit Website

Phone:

21 111 212 212

Email:

info@smartchoice.pk

Location:

3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension
Karachi
75500

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“*****”

Helpful Report

(Travel Insurance) -

“your system should also work on holidays reg issue of policy in 60 seconds.”

Helpful Report

(Travel Insurance) -

“You are increasing premium every year then given 20% discount if not utilizing.”

Helpful Report

(Health Insurance) -

We understand your concern however the premiums have been increased by our insurance partners primarily because of increasing inflation in health service cost.

“I requested the refund but I didn't get it”

Helpful Report

(Travel Insurance) -

“I found that smartchoice is one platform where i can get quotes from many insurance companies; which is very good. However, there is just one fact to mention that there is no edge of using smartchoice since the rates quoted on the website are the same if the insurance company is approached directly. So I did not find any financial benefit in using smartchoice.”

Helpful Report

(Car Insurance) -

“After sale the policy,no fallow up even after the payment no body inquired that I received policy or not. Should not be selfish behaviour. Follow up is very important for growing a business. Thanks”

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(Car Insurance) -

“some time its not give good price, other portal give batter offer”

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“It's fine but not spl”

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(Travel Insurance) -

“I am trying to pay the amount by credit card but it is giving error. I attempted 4 times. Some issue is there.”

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“Travelling in July”

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(Travel Insurance) -

“COD services is very so slow numbers of banks are very limited”

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(Travel Insurance) -

“Back response too low”

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(Travel Insurance) -

“Tue process wasn't proffesional. It was more like a normal agent but on internet.”

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(Travel Insurance) -

“Too much confusion with the company also operating directly and Smart Choice also offering the same deal. What is the point of differentiation? NJI was trying to sell the same insurance directly, without smart choice.”

Helpful Report

(Car Insurance) -

Salaam, We differ in the following value added services Best Rates - We are official partners of Adamjee, Jubile, UIC, IGI, EFU and other top rated insurance companies so you get the best rates Price Beat Guarantee - We are so confident about our rates that if you find lower insurance quote elsewhere we will gladly beat it at our own expense. Free Claim Assistance - We stay with you during the insurance period so in case you need to make a claim and unable to get the desired support from insurance company we will assist you for free. Thanks for choosing smartchoice

“No one called after initial inquiry of quote. Please guide who will point person for discussing details of policy, like how to use when needed during travel.”

Helpful Report

(Travel Insurance) -

Hello Sofia, You can call us at 021 111 212 212 for any amendments to your policy

“I used one of the debit cards on which the website claims to provide discount. However, upon transaction, I was given no discount. Also, after raising my complaint, I was assured by customer reps that the Finance team will look into the matter. Till this date, nothing has been done about it. My point; customers should not be gimmicked through these tricks.”

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(Travel Insurance) -

Hello Ma'am, Thanks for sharing your concern. You will be contacted by us shortly.

“Easy and convenient but sometimes delay in receiving the policy”

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(Travel Insurance) -

“Says : "Travel Insurance will be refunded only in case of Visa rejection" but only 70% of total cost is refunded”

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(Travel Insurance) -

“I give you 3 star because I faced so problems again and again in payment.”

Helpful Report

(Travel Insurance) -

“We are satisfied with the service being provided. We wanted someone who can help us in managing our health insurance hassle free and respond quickly to any queries we may have. The only reason I am giving a satisfactory rating is because until now the claims that have been processed have taken around 25 - 30 days to be reimbursed. We were hoping that with a broker in place the claims would be reimbursed in a short time not more than 20 days. If you can work on having that speedup it would be great.”

Helpful Report

(Corporate Health) -

Smartchoice.pk is rated 4.6 based on 1,262 reviews