Smartchoice.pk Reviews

Name: Smartchoice.pk
Address: 3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension, Karachi
Rating: 4.59

4.6 Rating 1,336 Reviews

90 %

of reviewers recommend Smartchoice.pk

4.6

Based on 1,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Smartchoice.pk:

Helping you buy the best insurance cover for your car, health and travel needs.

Visit Website

Phone:

21 111 212 212

Email:

info@smartchoice.pk

Location:

3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension
Karachi
75500

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is very pathetic, troublesome and worst experience. I recently purchased a family travel policy, but did not receive my policy timely. Upon complaining, I received an email to access policy online, when I browsed it, it was containing very vague and incomplete information and no printable version was provided. Since, I am trying to call them from yesterday, No One is Picking The Call at provided helpline number. Do not recommend.”

Helpful Report

“Dear Mr.Ajay thank you for your kind and professional help from Smart choice platform, indeed it means a lot for me and my family , keep it up for the customers betterment and keep shine in your future carrier , warm regards Faisal mumtaz”

Helpful Report

“The online insurance purchase from SmartChoice is been VERY VERY BAD experience 😕. They made repeated mistakes to enter the correct particulars of insured person. The response was delay in correcting the particulars was very frustrating! Customer's service is extremely poor.”

Helpful Report

(Travel Insurance) -

“Worst customer service Trainees attend call without any supervisor Even Team leader worst No higher management contact”

Helpful Report

“Don't trust this miserable company. They scammed me quickly. I submitted a withdrawal request more than a month ago, and they said it was processed, but it wasn't. I gathered all my proof and went to lilo grace 75 @ gmail /// C0M, and I received my complete profit and refund in just a few days. whatsapp+1 ( 6 1 5 )-414-15-6 2”

Helpful Report

“Very pathetic, I booked travel insurance in hurry. For travelling purpose, they deduct the money but did not send any insurance letter. Very poor, will suggest everyone to check thoroughly before booking on line, total waste of money 12k”

Helpful Report

“its a really pathetic service provider, applied the insurance last day and waiting for the certificate, i am calling, messaging, no one reply not even mails or whatsaap number, emergency number also unreachable. waste of time try united or any other direct insurance company this smart choice is not good choice.”

Helpful Report

“Service is not good, I did travel Insurance, in the beginning there is no option to select the country and even after Confirmation there is no option to change the country from to where.”

Helpful Report

(Travel Insurance) -

“Quotation was for worldwide and policy has been issued for Schangen.”

Helpful Report

(Travel Insurance) -

“We had a horrible experience. We bought the insurance hoping that we’ll receive the confirmation right away. Instead they called us to say the rates in the website are obsolete and that we need to pay more to avail the policy we bought. We resisted, upon which they offered sharing the difference with the company. Ofcourse we disagreed. Finally they gave us the insurance at the initial cost.”

Helpful Report

(Travel Insurance) -

“I have not received any acknowledgment or communication regarding the status of my application. I have attempted to contact your customer service team multiple times via phone calls and text messages on WhatsApp, but unfortunately, I have not received any response. I kindly request your urgent assistance in resolving this matter.”

Helpful Report

“waste of money and waste of time”

Helpful Report

(Health Insurance) -

“Very bad experience”

Helpful Report

(Travel Insurance) -

“This is not good company your emply Arsalan sab recent year gave us this policy but after purchase that man behaviour change and not guide us in good way.”

Helpful Report

(Health Insurance) -

“If i need insurance urgent other then ofgice hours what should i do”

Helpful Report

(Travel Insurance) -

“I told your representative a very next day to cancel my insurance and revert back my amount. As Bulgaria is not giving appointments and he said get the email from them even embassy is not replying me. It means next time I shouldn't take any service from your side.”

Helpful Report

(Travel Insurance) -

“I didn’t buy a policy yet”

Helpful Report

(Health Insurance) -

“Fake discount promo.. Discounts already expired in 2021..”

Helpful Report

“Visa refused 😞”

Helpful Report

(Travel Insurance) -

“I booked a travel policy from smart choice my visa got refused then i applied for cancellation and refund but i didnt get any answer and my refund. Poor service pathetic administration.”

Helpful Report

(Travel Insurance) -

Smartchoice.pk is rated 4.6 based on 1,336 reviews