Smartchoice.pk Reviews

Name: Smartchoice.pk
Address: 3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension, Karachi
Rating: 4.59

4.6 Rating 1,336 Reviews

90 %

of reviewers recommend Smartchoice.pk

4.6

Based on 1,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Smartchoice.pk:

Helping you buy the best insurance cover for your car, health and travel needs.

Visit Website

Phone:

21 111 212 212

Email:

info@smartchoice.pk

Location:

3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension
Karachi
75500

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My visa application rejected. My policy was refundable. But now you people are not refunding my money.”

Helpful Report

(Travel Insurance) -

“Late delivery. Paid fee in the night have to wait all night and got at 10 am. Disappointed”

Helpful Report

(Travel Insurance) -

“Because smart choice does not support in claiming refund policy in refusing visa & Covid-19 travel restriction matter.”

Helpful Report

(Travel Insurance) -

“service is sluggish, never call back for any rectification or clarification”

Helpful Report

(Travel Insurance) -

“bad service cannot contact to any one on the phone,,put the wrong surname still not sure if they can amend it or not”

Helpful Report

(Travel Insurance) -

“Never able to use it.... No rating.”

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(Health Insurance) -

“You are not capable for even one star ...”

Helpful Report

(Travel Insurance) -

“I didnt get any pdf file regarding my travelling policy. Kidnly update”

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(Travel Insurance) -

“They don’t have full information about COVID 19 inclusions and deduction”

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(Travel Insurance) -

“Poor Services, They took Money, no changes, no refund, nothing even i asked before. So that's mean they are liar, and they also doesn't care their Facebook reviews, if you guys are seeing here 5 star reviews must be forced by employees lol.”

Helpful Report

“I did received the insurance yet, no one contacted me since yesterday”

Helpful Report

(Travel Insurance) -

“Asalam u alykum m ny apna turkey ka visit purpose Holiday ya Visit likha tha apny travel insurance k order m lekin ap k officers ny purpose other ker dya mujy ye thek ker k mera ceritficate dobara send kren .m ny or bhi bohat policy kerwani then ap ny pehli travel insurance m aisa kya hy to next ap kya kro gy sorry mujy mayoosi hoi hy.thanks”

Helpful Report

(Travel Insurance) -

“still have not received hard copy of my insurance policy. very sad”

Helpful Report

(Car Insurance) -

“All the details of the passenger which I provided were incorrect then I have to call the direct first party two you for the correction it was really hard time for me to explain them”

Helpful Report

(Travel Insurance) -

“Too late send me instructions details and with death policy”

Helpful Report

(Travel Insurance) -

“tried to refund my premium but your customer support didn't paid heed to my request. your service is not recommended.”

Helpful Report

(Travel Insurance) -

“No one responds.. i bought an insurance online and it is still not delivered..”

Helpful Report

(Travel Insurance) -

Hello sir, Thanks for sharing your concern. You will be contacted by us shortly.

“i used faisal bank credit card but no discount applied .”

Helpful Report

(Travel Insurance) -

Hello sir, Thanks for sharing your concern. You will be contacted by us shortly

“Very poor customer service. 1 response of inquiry take 24 hours. And next answer in next 24 hours. Shame”

Helpful Report

(Travel Insurance) -

Sir, please tell us your issue as we're also trying to contact you to resolve your query as soon as possible. Kindly contact us at 111-212-212.

“Third class service as I was expecting for instantly issuance of policy but taking a long time to issue.”

Helpful Report

(Prepaid Insurance) -

Hi Sir, We are really sorry for the experience. The policy You purchased requires a call back confirmation. We have arranged a call back again and this matter will be resolved ASAP

Smartchoice.pk is rated 4.6 based on 1,336 reviews