Smartchoice.pk Reviews

Name: Smartchoice.pk
Address: 3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension, Karachi
Rating: 4.63

4.6 Rating 1,263 Reviews

91 %

of reviewers recommend Smartchoice.pk

4.6

Based on 1,263 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smartchoice.pk:

Helping you buy the best insurance cover for your car, health and travel needs.

Visit Website

Phone:

21 111 212 212

Email:

info@smartchoice.pk

Location:

3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension
Karachi
75500

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me travel insurance no receive I pay nobody help meCan you please let me know what happen”

Helpful Report

“Yes I bought a policy in which my date of birth is written 1977 instead of 1997 I don't know whose mistake is this mine or yours. But it would be kind of you if you revise the date of birth and send me again as tomorrow I have to submit it in Turkish consulate. Rgds”

Helpful Report

(Travel Insurance) -

“Very bad experience, no cancellation option available with the team after visa refused.”

Helpful Report

“Bad experience”

Helpful Report

(Travel Insurance) -

“It was very bad experience, no proper guidance”

Helpful Report

(Health Insurance) -

“Low level service even help line is not responding no other way to contact . I paid through online my now not giving travel insurance”

Helpful Report

“Hi I have recently purchase a travel insurance policy for my mother travel to UK.My mother application still in process in UK HIGH COMMSION ISLAMABAD and I just request to amend the date because she has not travel yet But unfortunately no help and they told me to buy a new policy. It mean the money I paid gone into the bin...”

Helpful Report

“i recently got my travelling insurance but when i got my certificate there was a mistake in effective dates even though in the policy everything was good. then i tried to contact them for correction but its been 3 to 4 days i haven't got any update..they don't even reply me. very bad customer service. ovoid this service.”

Helpful Report

“Must read before insuring car through IGI. I insured my Changan Alsvin for 1 year and raised 3 claims for which i passed through all this. 1. They will not pay directly to motor company instead they will refund your claim after 4-5 months and that too if you call them daily for every step 2. Their surveyors will dont pick up calls 3. Their helpline number is always busy 4. Their surveyors donot reach on time at work site and donot send their report on time instead they will loose all record after some time if you forget asking them from time to time. 5. Upon calling and reminding them 100 times even will not work. 6. Their emails have a standard reply that will also not work 7. Company will tell you to call surveyor to send his report and surveyor will not pick your call or reply your message. 8. You will regret insuring your car through IGI I will suggest to insure your car from any other company but IGI even if it cost you 10 20k more And I got my insurance through smart choice.. they are not even effective. They claimed high before purchasing but were ineffective during claims whenever i complained them.”

Helpful Report

“They sell me United Insurance Company policy. While selling the policy it was 5 star service. But once I lost Credit Card and it was misused and I called them they said number of Insurance Company is written and you can call them directly. The number which is given it is no reply no matter what you do from another country you can only call. Once I am back, now they are saying you should have contacted from abroad. Still trying to contact UIC but all numbers including UAN number is no reply. I don't know about other companies but UIC is definitely not providing any service and smart choice decline any responsibility after sales. I still doubt this review will appear, but I will suggest pay some more amount and get the policy directly from a recognized Insurance Company because an insurance policy is useless, if you cannot use it once you are in need. It was the least what a company had to compensate for credit card a fix amount irrespective of my financial loss. Allah forbids if it could be much more then that what would be agony. Lastly, while buying I asked them how to claim and they said abroad you menage yourself and bring all documents. But now once I asked they said you should have contacted from abroad on numbers which are always no reply. Beware and choose wisely.”

Helpful Report

“Bad service, no response. Fake number at customer service.”

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“there was a discount of 15% advertised on your web site for FBL cc, but so far i have issued 3 policies and not got any discount”

Helpful Report

(Travel Insurance) -

“No thanks sir”

Helpful Report

“It was very easy to purchase a plan for my car, but I have been chasing them from Friday and now its their weekly holiday for accidental claim, this is really disgusting, disturbing and humiliating. It looks like I am trying to get work done in a govt. office. I bought the plan of Salam Takaful.”

Helpful Report

“Very short time for payment when we upload the card details time will be expired”

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(Travel Insurance) -

“I purchased a policy from Agent Faizan on Feb 14, 2022, and have not received it yet. Called the agent and he stopped taking my calls. Pathetic service, stay away.”

Helpful Report

(Health Insurance) -

“--- THIS COMPANY IS A SCAM --- Cannot believe that even in today's corporate world of eCommerce, such type of companies are still doing their business. I bought a travel insurance policy online a day before my travel assuming that smartchoice.pk is a corporate name and their products are available for purchasing online. Well, I was wrong. I purchased the EFU travel insurance and it has been more than a week that I havn't received my insurance cover apart from probably an autogenerated email stating that I am covered. Now I am at the foreign soil and God forbid I get into any trouble and would require my insurance, for obvious reasons the foreigners will not entertain me on the basis of this auto generated email which doesn't even have any insurance cover number or contacts of the underwritters or EFU's foreign partners. --- ANOTHER SCAM --- story doesn't end here only. They claim that they provide discount on credit cards. Well, i used my Standard Chartered Platinum Credit Card on which smartchoice.pk claim to provide 15% discount. That never happened and I was charged FULL AMOUNT. Now, i am on travel without insurance cover, thanks to smartchoice.pk who don't seem to be even return my money, what to talk a formal apology.”