smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

Write Your review

Tell us how smarTours made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ah-med, our guide was excellent in knowledge, organization, safety, and fun.”

Helpful Report

Posted 5 years ago

Hi Stan, Thanks for your feedback. We're so glad you had a great time with your tour director, Ahmed! The smarTours Team

Posted 3 years ago

“Bonnie Backer was an amazing tour director! Caring, interested, passionate, extremely knowledgeable and considerate. The best we ever had! The tour was wonderful. Would recommend it highly!”

Helpful Report

Posted 5 years ago

“Great value. We stayed at nice hotels and our tour guide was very knowledgeable about all the countries we visited.”

Helpful Report

Posted 5 years ago

“Professional and knowledgable tor guide. Have used smartours in past and will use in future”

smarTours 5 star review on 19th December 2019

Helpful Report

Posted 5 years ago

“I love it,i enjoy it.Everything was well.Thanks smarTours.”

Helpful Report

Posted 5 years ago

“The trip to Jordan was exceptional. There was a range of experiences from exploring Petra to riding through the Wadi Rum desert, visiting Roman Ruins and Biblical sites, as well as a swim in the Dead Sea. The guide was amazing and the hotels were good.”

smarTours 5 star review on 16th December 2019

Helpful Report

Posted 5 years ago

“Your tour group demonstrates excellent service at all times”

Helpful Report

Posted 5 years ago

“It was well-organized, top-rated hotels and meals, and the best tour we have ever taken! Terrific tour guide in Patrick (Ireland)! I highly recommend it!”

Helpful Report

Posted 5 years ago

“We took the Enchanting Peru tour with Tour Director, Mr. Enrique Virto, and it was such a fantastic experience!”

Helpful Report

Posted 5 years ago

“Our guide Ron was extremely well informed. The hotels were excellent and the buffets were very good”

Helpful Report

Posted 5 years ago

“great overview of Japan from big cities to hiitoric country towns”

Helpful Report

Posted 5 years ago

“Except for the first hotel, everything on the tour was very, very good. From the guide to the second hotel to the tours, it was a great tour and I have recommended your tour to everyone that I have met since returning.”

Helpful Report

Posted 5 years ago

“RON WAS A WONDERFUL TOUR GUIDE, HE IS AMAZING!!”

Helpful Report

Posted 5 years ago

“Our guide in Jordan was fantastic! So knowledgeable & patient! Our hotels were great, the food was fine and the chosen sites were excellent! All in Sal, a great trip!”

Helpful Report

Posted 5 years ago

“Our Iceland tour exceeded our expectations. We had a wonderful, fun and knowledgable guide and we enjoyed all the sites the tour had to offer.”

Helpful Report

Posted 5 years ago

“Great tour guide Thabie!”

Helpful Report

Posted 5 years ago

“Excellent!!!”

Helpful Report

Posted 5 years ago

“I responded to your survey but here is a short review: Excellent trip with glorious weather, pleasant companions (and now new friends), informed guides and great logistics at a very reasonable price. Yes, it was a tough trip due to the many airports but well worth the effort and time. Thanks, George T”

Helpful Report

Posted 5 years ago

“The tour was excellent and our guide. Oscar was outstanding. We covered all the highlights of the cities we visited.”

smarTours 5 star review on 12th December 2019

Helpful Report

Posted 5 years ago

“Wonderful tour - wonderful guide”

Helpful Report

Posted 5 years ago

smarTours is rated 4.4 based on 1,665 reviews