smarTours Reviews

4.39 Rating 942 Reviews
85% of reviewers recommend smarTours

About smarTours: smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 40 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.



545 Eighth Ave. Suite 2250
New York, NY 10018

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
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queries resolved in
Under an hour
"The Iceland Summer Adventure tour was my first time using smarTours and I had a great time visiting this very unique island/country. Our tour guide was very informative and helpful and we enjoyed our trip so much that I'm all signed up for the Magical Ireland Tour in September. If there was one downside to our trip it was having to fly out of JFK airport fortunately we will by flying from Newark on the Magical Ireland tour."
Posted 3 weeks ago
"Fun and Well planned. Guides were awesome. You want Granville to take you to Greece. Enjoyed the mix of cruise and land. Awesome experience"
Posted 4 weeks ago
"The tour guide Noc was excellent, and made sure all the members of our tour had opportunities to experience Thailand -- both the modern and the ancient history."
Posted 4 weeks ago
"Knowledgeable and personable tour guide contributed to a wonderful experience. She handled all situations efficiently and discretely."
Posted 4 weeks ago
"Our Italy tour was wonderful! Annamaria, our guide, was professional, friendly, informative, and I could go on and on. A beautiful country;a beautiful guide; who could ask for more?"
Posted 4 weeks ago
"It was outstanding...they delivered as in the contract"
Posted 4 weeks ago
"I was very pleased with our host and the overall particulars of the tour."
Posted 4 weeks ago
"Everything met or exceeded our expectation. Local guide was great. Group was small. Lodges were nice and food was good."
Posted 4 weeks ago
"Smartours has great tours for the price. I have traveled with other great companies but their prices are now sky high. Smartours is a good choice and within my budget. Please keep doing what you are doing. 3 trips down and more to go!!"
Posted 4 weeks ago
"Very pleased. Good value."
Posted 4 weeks ago
"As my second Smartours experience, I was pleased once again at the value I received. This is a fabulous trip and well run tour."
Posted 4 weeks ago
"Every thing about the trip to South Africa was wonderful. I will travel with Smartours again."
Posted 4 weeks ago
"Thanks to our amazing tour guide Michael Ngigi and Pascal, ad well as a great itinerary and lodges, it was the trip of a lifetime. Michael is a natural leader, very knowledgeable and personable. Pascal was determined to give us an unforgettable 3 days in Tasmania and did."
Posted 4 weeks ago
"Excellent trip our guide was terrific. Enjoy the boat and the towns we went to."
Posted 4 weeks ago
"It was our fist Smartours experience and we had a wonderful trip! Our tour guide, Elvis, was very knowledgeable and helpful throughout our tour. He really made our vacation a fun and memorable experience! The itinerary was thorough and very well planned and the accommodations were excellent! We will definitelt plan more Smartours vacations in the future :)"
Posted 4 weeks ago
"I have been on 3 tours with smarTours and each has been fantastic! Each has been balanced with planned tour time and free time to roam on our own. The hotels are top of the line in every country the tour went, with comfortable rooms, good restaurant choices within or nearby and SAFE. I have traveled to Ireland, Italy and South Africa with knowledgeable guides, who are locals that are passionate about showing us their country. Well worth the journeys."
Posted 4 weeks ago
"This was an excellent tour. Especially because the tour guide Suzie Sue was top notch. She was very accommodating and enthusiastic and really made the tour special. Also, the accommodations, as usual, are very satisfying. I have come to expect nothing but the best and am not disappointed. Good job Smartours!"
Posted 4 weeks ago
"Very good. Wonderful tour guide (Elvis) with encyclopedic knowledge of the complicated history of that area. He has a great sense of humor, is patient and a great asset to Smartours. Local tours and tour guides were excellent. American Airlines flight from Prague to Philadelphia was the worst flight I have ever been on. Nothing worked, food was terrible. Flight crew did the best they could."
Posted 4 weeks ago
"We recently completed the Portugal tour with Romina. She provided an interesting, fun filled tour and excellent restaurant and free time suggestions. Our drivers were very competent, the hotels were well situated in each city from Porto to Lisbon. Again smartours provided us with an excellent travel experience."
Posted 4 weeks ago
"We had a great time in Greece- on the ship around the islands, and on land. Our 2 guides were very knowledgible and attentive to our needs. There was a lot of uphill walking that we could have been prepared for."
Posted 4 weeks ago
smarTours is rated 4.39 based on 942 reviews