smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband and I enjoyed the trip, especially Poland. I wish we had more time in Budapest .Hotels were mostly very good.It was nice to have a small group.The leader was excellent, and the local guides were also very knowledgeable.”

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Posted 5 years ago

“our Egyptologist, Inas, was amazing. She was attentive, knowledgeable, friendly and fun. The coordination of events went smoothly, and we were able to see and experience most of the amazing artifacts and sites of Egypt.”

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Posted 5 years ago

“I enjoyed my trip with smartours. It was very organized. Our tour guide was excellent.”

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Posted 5 years ago

“Very good tour director.”

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Posted 5 years ago

“Wonderful tour. Beautiful hotels. One thing I would advise, bring more American cash than you normally would.. Bring at least 50 (or more) singles for tips. Bring Cipro in case of stomach bug from the water. ENJOY the sights sounds and the friendly people. So glad that I went.”

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Posted 5 years ago

“Had an amazing adventure on the India/Nepal tour! Our tour guide Bonnie Backer was exceptional!”

smarTours 5 star review on 20th November 2019

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Posted 5 years ago

“Tour was outstanding -- meals were wonderful, tour guide was very knowledgeable and helpful. Only disappointment was final two optional excursions were dropped -- guide seemed worn out after two weeks of being constantly on the go!”

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Posted 5 years ago

“Great tour and great tour guides.”

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Posted 5 years ago

“My husband and I really enjoyed the trip. Dan Ofri is an amazing tour guide. We learned a great many things from him. The entire trip was wonderful. However, flying two planes, changing planes and that part of the trip wasn't great. Austrian Airlines was nice but unorganized. They didn't seem to know which gate when we were traveling to Tel Aviv and herded us into a cramped area when we were returning to America. The ground reps were not so nice and very disorganized. I would highly recommend your tour group but not flying two different planes. The trips before and after ours to Israel were all ELAL. I recommend that you keep to one airline. It makes for a less chaotic experience and a more relaxed way to travel. Please take this criticism into consideration. The experience minus the plane confusion was wonderful.”

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Posted 5 years ago

“I had a wonderful experience in my travel with you. Everything was great starting with the tour guide, the hotels and sigh”

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Posted 5 years ago

“A great tour. Everything was first rate. My only quibble would be that the trip was more strenuous physically than I anticipated.”

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Posted 5 years ago

“One of the many things I liked was visiting places that I would not have known about on my own. The background information our guide gave us enriched my experiences. It is a beautiful country with welcoming people. It was a great trip.”

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Posted 5 years ago

“Thank you, we enjoyed Italy with out any problems. Good service and excellent tour guides.”

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Posted 5 years ago

“Well paced, interesting sites, excellent introduction to Croatia and a sample of the other countries, good mix of action and leisure, informed guide, well organized, flexible when needed.”

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Posted 5 years ago

“I enjoyed the trip to India in September and learning about the culture. We had an excellent guide. I did not enjoy the long flights, but these were necessary.”

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Posted 5 years ago

“It was the best trip I have been on in a longtime. TheHotels were very clean And comfortable. The guides very knowledgable.Our main guideMassamio was verypolite and helpful.inassisting us. the people we met on the tour were Just wonderful andfriendly andeveryone had great time.... also, all went very Well. Thank you Theresa Esposito”

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Posted 5 years ago

“We took the China & Yangtze River Cruise & Hong Kong tour in October 2019. All hotels and meals were top class. Our tour director Mr Sun QingJun (Harry) took good care of our needs in China.”

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Posted 5 years ago

“I had two objectives for this trip. First to observe, experience and learn about the people, the culture, the history and progress on matters of racial relations. Second to visit and observe all of the amazing wildlife in southern Africa. Both of these objectives were achieved. Our tour guide Shaun was excellent. It was one of the best tours I have ever taken.”

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Posted 5 years ago

“The trip in Ireland was very enjoyable. The hotels were lovely, with excellent breakfasts. Our driver/guide Pat was very friendly, patient, helpful and knowledgeable. I'd suggest more time be planned at the Titanic Museum in Belfast.”

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Posted 5 years ago

“Great tour - super great guide, good accommodations. If anything were to be changed, and it is not necessary, I would have preferred a smaller group.”

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Posted 5 years ago

smarTours is rated 4.4 based on 1,665 reviews