SM Direct Reviews

1.7 Rating 117 Reviews
17 %
of reviewers recommend SM Direct
1.7
Based on 117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 39%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone
Returns & Refunds
Refunds Process
Difficult
Get Answers to Your Questions
Ask a question and get answers from people who are customers of SM Direct.
How long does SM Direct take to deliver?
(3 months ago)
SM Direct normally delivers within 5 Days.
(3 months ago)
D

Delivery - Average

50.00%
Industry Average
My emails were ignored and its been 9 days since I ordered some compost with a 3-5 working day delivery service.
- Cat
Paid for product, chased up where delivery was and never received - disgraceful company and website - do not use them.
- Vanessa Harvey
Payment was taken immediately and email confirmation of order was received (supposedly 3-5 day delivery) then item never arrived.
- Anonymous