SM Direct Reviews

1.7 Rating 117 Reviews
17 %
of reviewers recommend SM Direct
1.7
Based on 117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 39%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone
Returns & Refunds
Refunds Process
Difficult
Get Answers to Your Questions
Ask a question and get answers from people who are customers of SM Direct.
Does SM Direct deliver on time?
(3 months ago)
Greater than 39% of reviewers feedback is SM Direct normally delivers on time.
(3 months ago)
D

Delivery - Average

50.00%
Industry Average
Placed an order 22/07/2021 - 3-5 working day delivery. Item not received. No dispatch notification. I have tried calling +++. Left voicemails. Sent emails and messaged on facebook all of which without response. Customer service is appalling and product is not received.
- Anonymous