SM Direct Reviews

Name: SM Direct
Rating: 1.69

1.7 Rating 121 Reviews

17 %

of reviewers recommend SM Direct

Company Reviews

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Metrics

1.7

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Returns & Refunds
Refunds Process	Difficult

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SM Direct 1 star review on 3rd January 2024

Anonymous

SM Direct 1 star review on 29th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve placed an order with this company ?! For some Xmas lights through PayPal , and have had no email to say they have been dispatched ? I’ve read these reviews and wish I hadn’t ordered from them now after reading all these negative reviews .. if I don’t receive them this week then I’ll have to contact PayPal to request refund ? I’m hoping I’ll be lucky and I get my order ..”

Helpful Report

Posted 2 years ago

SM Direct is rated 1.7 based on 121 reviews