SM Direct Reviews

Name: SM Direct
Rating: 1.69

1.7 Rating 121 Reviews

17 %

of reviewers recommend SM Direct

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Metrics

1.7

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Returns & Refunds
Refunds Process	Difficult

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SM Direct 1 star review on 3rd January 2024

Anonymous

SM Direct 1 star review on 29th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 items but one of them was the wrong item (warm gold lights but I had ordered multicoloured) contacted seller and was offered partial refund of 5% which I accepted but this has NOT been forthcoming. I wish that I had read the reviews BEFORE I had placed my order as I would have shopped elsewhere. Cannot recommend and will not use again.”

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Posted 3 years ago

“Absolute waste of time and one big scam and full of lies. I don't like being ripped off and do intend to get my money back, one way or another!!”

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Posted 4 years ago

SM Direct is rated 1.7 based on 121 reviews