“tres satisfait du vendeur, facile de placer une commande et surpris de la vitesse de la livraison. La commande livrer en 2 jours seulement au Québec. Excellent produit que mon chat à vraiment besoin, on verras si la B12 fera l'affaire au lieu des injecvtions au 2 mois chez le vétérinaire..”
“Paid a lot for express delivery. Really need it urgently and fedex left a note that it was in a safe place but it’s nowhere to be found :( any help? Please! Ives asked for photo of their delivery but haven’t heard back yet”
Hi Pablo,
I see that the FedEx tracking shows that the parcel was delivered today at 1:58 pm. We've just reached out to FedEx to investigate the details of the delivery and have reached out by email so that we can assist further.
Regards,
Snapklik Support Team
“First time I've used this site for a horse product I couldn't find in Canada and I'm super impressed. My order arrived 3 days ahead of schedule via FedEx Express. I highly recommend using Snapklik!”
“The package of cocoa was broken and there was cocoa everwhere inside the carton, however there was not a lot that got out. The product however was excellent and I am very satisfied. Thanks for being so quick.”
Hi George,
Thank you for your review. I'm sorry to hear that some of the cocoa powder spilled while in transit. We just reached out by email to see if we can help with this. Please reply at your convenience.
Regards,
Snapklik Support Team
“Imported some items that I'd tried, unsuccessfully, to do using a different platform.
So I didn't have high hopes.
But, in less than a week then items arrived.
Very impressed, thank you so much.”
“Poor quality of frame assembly. Four of the six in the set came broken, frame is very brittle. Disappointed, I will never buy from this site ever again.”
Hi Doug,
I'm sorry to hear about this issue. We just reached out by email to help with setting up a return for a replacement or refund. Please reply to that email at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“Was a bit hesitant to order from the UK, but in fact, although communication is slow, the delivery was spot on, item came in a few days as promised, no hitches. The item we have not fitted yet, but the quality seems to be ok and no one in the UK stocks these pre formed door cards for Mustangs, surely a gap in the market for the Mustang spares companies that are around. Will buy again. Very pleased.”
“FedEx delivered my package to a neighbour called Hannah. I don't know who Hannah is and as they didn't leave an address I have to find out myself where she lives. I tried to get more information from FedEx but as they have an automated reply system, it was impossible to find out. Please help.”
Hi Alan,
Thank you for raising this issue about your delivery. I am seeing the same message on the FedEx tracking and reached out to FedEx for more information about the delivery. We sent you an email so that we can be in touch to assist further.
Regards,
Snapklik Support Team
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