“Works perfectly with my Yamaha YDP144. Easy to install, solid build quality, and all three pedals function exactly as expected. Very satisfied with this purchase!”
“Excellent service,
Perfecto communicate, email answer on the same day,
Really Quick delivery, no extra cost ( 5 working days + weekend to delivery from USA to UK, over sizes heavy box )
definitely I'll order again from Snapklik and I'll recommend this Web to all my friends in UK,
the Best to do on-line shop in USA from home UK :)
Thank you.”
“I've been searching for a dual-voltage, light-weight, less-bulky air/blowout brush for ages and this one seemed too good to be true for the price. BUT ... it is everything it claims to be - light-weight, dual-voltage (press the reset buttons at each use as recommended in the instructions), stylish, and with perfect settings to dry and set my hair. It even comes in a stylish case that has enough space for a comb and small hairspray. Very happy customer here!!”
“Fast delivery, Free delivery came within a week to UK. First order was faulty (not to the fault of snapklik) was quick to resolve sending a return label. Ordered another one which is working perfectly fine! Just awaiting refund but communication support and customer service so far has all been great.”
“At first, it seemed like the item wasn't being shipped, even though the charge had already gone through my credit card. But then when I started getting notification that FedEx had to pick up, and then I realized it was FedEx. It was causing the delay. In the end, it came very fast and I was very pleased. Thank you for your support.”
“Wanted to share. Bought some supplements, a brand which I've consumed for quite some time now and decided to try Snapklik for the first time.
Product arrived. Immediately observed wordings and image print on the labels are blurry and badly printed, including some discolouration. Clearly ddifferent from the ones I've consumed in the past. Bottle cap isn't the usual texture even when mached against the official website for the product.
After informing Snapkilk about the potential unuthentic nature of this product and my request for a refund, it took Snapklik well over a week to come back to me (after numerous reminder emails). Snapkilk maintained the claim that their "supplier" had verified its authenticity (so much for the platform running its own authenticity checks) and as such no refunds will be made. To be clear, their site touts a return policy within 15 days of receipt, which I formally requested on day 1 of 15. I also found their authenticity checks rather lazy (which vendor/supplier will readily admit their products may potentially be unauthentic). They further stated that despite the unopened and still sealed items, no returns can be made for supplements in general (this was not highlighted during my purschase).
Be cautious when purchasing from platforms such as Snapklik, that seem to take little to no accountability for products they advertise and/or curate on their platforms or shirk responsiblity for authenticity checks to third parties, of which the user has no line of sight to.
I am unlikely to use them again after this experience - Please be careful when using the Snapklik platform for your purchase of products.”
Hi Titus,
Thank you for sharing your experience. We understand your concern upon receiving packaging that looked different from what you are used to.
To provide some clarity, the manufacturer recently updated their packaging, which is currently reflected on their official website. We recognize that the printing imperfections on this new batch, combined with the new bottle cap, caused some concern. When you raised this issue, we opened an investigation and traced the units from your order back through the manufacturer’s authorized distributor to verify their authenticity. While print quality can vary between production runs, the product itself is authentic, and because of this, your claim did not qualify for an "item not as described" refund.
Regarding the standard return you requested, consumable health products such as supplements are not eligible for returns under our Returns & Cancellations policy (https://snapklik.com/help/returns-cancellations/5RPliW7bTqmHIPDPpLJ1BE) due to health and safety requirements.
We understand that our response time during the trace investigation was slower than you would have liked, and overall are sorry that this was a frustrating. We hope you will consider providing us another chance to serve you successfully in the future.
Regards,
The Snapklik Support Team
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