“Im quite shocked actually as you say this product is from Germany and yet i receive it and the box clearly said made in China. You buy from Germany you expect the product is made in Germany.”
Hi,
I'm sorry to hear about this delivery issue. To help with this, we contacted FedEx for more information about the delivery and reached out to you by email. Please reply at your earliest convenience so that we can assist further and help resolve the issue.
Regards,
Snapklik Support Team
“Product looks good except for the fact that it is missing the pivot pin (mtpivotpin/EDI-33127) and the handle pin (mthandlepin/EDI-33128). I will need those shipped to me for the product to be be viable, thank you.”
Hi Hai,
I see that your order was delivered on Wednesday and that it included three items but I'm not seeing that compression ice gloves were a part of the order. I've just reached out by email to help with this. Please reply at your earliest convenience so that we can help sort out the issue.
Regards,
Snapklik Support Team
“Well let me just say I have to read before I purchase things , 2 booms for 35$ then delivery and duty and taxes, Paid about $62 and change , never again . Feel like such a sucker , hope it’s good .”
“The items received were different flavours to what were ordered.
That aside product might habe been substituted for similar to what was ordered. Just disapointed in the lack of flavours i was sent. Cherry and strawberry , and normal were not flavours i ordered...”
“Good delivery time for an overseas (UK) address.
Packaging was very poor. Box was not strong enough for the contents and did not ship well.
Parts were hanging out of the box and courier had to apply additional wrapping tape to just deliver.
Waiting on customer support feedback”
Hi Robby,
I'm sorry to hear about this issue. I see that we've been in touch to help. Please reply at your earliest convenience if there is any damage to the item or if you would like to set up a return and we'll be happy to assist.
Regards,
Snapklik Support Team
Hi Hasan,
I'm sorry to hear about this issue. To help with this, we just reached out by email to help set up a return for a replacement or refund. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
Hi,
I see that the item from your order is indeed a renewed item. The majority of the items that we carry are new, but when items are renewed, it will be noted in the product title. If this was overlooked and is an unwanted surprise, we'll be happy to help with setting up a return. We just reached out by email to see if we can help with that. Please reply at your earliest convenience if we can provide any assistance.
Regards,
Snapklik Support Team
“Hi Snapklik
I recieved my order of 12 cans of Barryman's injector cleaner before the date promissed, Thank you so much. Just a note, every can was damaged, smashed into each other with significant force. None of the cans leaked thank goodness. Thought I would mention the damage to the containers, to share with you that additional care should be taken when handling packages. Thank you for the delivery, Best regards, Alex Root.”
“Package arrived , early ,
So far the Quality is what i had expected for the price.
The screws were missing from this pacakage , now i have to hunt or order a proper set for install.”
“Delivery five days early with inadequate notice - able to receive only by coincidence- circumstances of receipt have prevented immediate inspection of contents”
Hi there,
To avoid unexpected costs, we display all costs in your cart and at checkout and all costs are included in your order total when the order is placed. We'd like to learn more about this concern and just reached out by email to assist.
Regards,
Snapklik Support Team
“The pots seem really small. Expected something of 5 inches wide or larger contacted the maker via email. Wondering if he makes a larger one and if so is an exchange possible. Or should I return this expensive item”
Hi Graham,
I see that the images for this product show the item dimensions and am sorry to hear if this was overlooked. Unfortunately, I'm not seeing that this or a similar item is available in a larger size. To resolve this issue, I just reached out by email to set up a return. Please reply to that email if we can provide any additional assistance.
Regards,
Snapklik Support Team
“Shipping was incredibly fast!! I purchased this for a gift and cannot give it in the original product box because shipping labels were placed on it and the product was not put into a shipping box.”
English