“I had great service on this product. Good delivery but I have issue with the total charges. The invoice say 104 and change US but when withdrawal was made it was 200. And change. I know there was an excahange but 104 to 200 is excessive”
Hi Larry,
I'm sorry to hear about this issue. Checkout is in USD and if your card is in CAD, your bank will make the conversion at their exchange rate. Indeed, with current reference rates around 1.38, 200 CAD does not seem like a reasonable conversion from 104 USD and I would suggest contacting your bank to understand how they converted the charge to this CAD amount.
If you need any assistance with this or anything else, please reach out to us by email.
Regards,
Snapklik Customer Support
“My items came in under 2 weeks which is great. I would give this 5 stars if they had immediately sent a confirmation when order was placed and credit card debited. It came quite a few hours later. Will definitely use Snapklik again.”
“Communication very good. Packaging needs improving. The box of perm lotion should have been better protected by an outer box, and then a padded bag. Not just a thin padded bag alone. The perm box unfortunately was squashed and broken on receipt.”
“Service was fast and efficient, however, I thought the replacement motor assembly would run quieter since it was new, but still has a bit of noise to it. Thank you though, good and fast service.”
“Phone arrived safely and works fine . I was not expecting that the phone would be as new , so this was a very pleasant surprise and made receipt of the phone even better ! The only downside , was the lengthy time time for shipping , but I suppose to come from America will take awhile . Overall , very pleased , thank you .”
“Great product. Would of given 5 stars but did not know it would come with a 2 pin transformer, should of been informed US only, could of given a conversion adapter when shopping to the UK for the price the lights are.”
“Hi,
Thanks for the shipment, although everything was properly boxed and the items exactly match what I needed but one of them had a broken piece and I’m trying to figure out what to do.”
Hi Ali,
I'm sorry to hear about this issue. I see that we've been in touch by email to help set up a return for a refund or free replacement. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
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