“Item received 3 days after ordering. Item was packed nicely and good in position. Quality is same as Lancome authentic retail outlet from US. Highly recommended.”
Hi Hai,
I see that your order was delivered on Wednesday and that it included three items but I'm not seeing that compression ice gloves were a part of the order. I've just reached out by email to help with this. Please reply at your earliest convenience so that we can help sort out the issue.
Regards,
Snapklik Support Team
“I was unable to get the oil additive I wanted until I saw it on Snapklik. It was a bit more then other places but the service, shipping and communication was top notch.
I will order again and you should too. Thanks.”
Hi Janet,
I'm sorry to hear about this issue. I see that we've already been in touch about this and set up a return for a replacement. Please message us if we can provide any additional assistance.
Regards,
Snapklik Support Team
“Despite the prompt delivery I received my order 382510-3888201-83328 today for the eight boxes of Jambalaya and unfortunnately it appears I have been sent eight boxes of red beans and rice by mistake (please see images attached).
Can this please be rectified?
Thank you.
Tim.”
Hi Tim,
I'm sorry to hear about this issue. I see that we've been in touch by email and set up a replacement order. Please email us again if we can provide any additional assistance.
Regards,
Snapklik Support Team
“Well let me just say I have to read before I purchase things , 2 booms for 35$ then delivery and duty and taxes, Paid about $62 and change , never again . Feel like such a sucker , hope it’s good .”
“The company sent me the tracking number and also the time that the item will come to my house so I was able to monitor it and got it as soon as it arrived.”
“The items received were different flavours to what were ordered.
That aside product might habe been substituted for similar to what was ordered. Just disapointed in the lack of flavours i was sent. Cherry and strawberry , and normal were not flavours i ordered...”
“Honestly, I was very skeptical to buy from here, just because I have never ordered anything from somewhere I’m not familiar with.
Emailed confirmation as soon as I purchased, emailed updates through the whole process, and delivered very quickly! I will happily order again with no hesitation in the future. My daughter is going to be a very happy girl on Christmas morning.”
“Absolutely brilliant service, item was just as described even better than the pictures. Well packaged this is my 2nd purchase from them will definitely buy from here again 5*”
Hi Russell,
I'm sorry to hear about this issue. I see that the FedEx tracking shows the message "Delivered to Address Other Than Recipient". To help with this, we've opened a case with FedEx to locate the package and reached out to you by email. Please let us know if we can provide any additional assistance while we are waiting for an update from FedEx.
Regards,
Snapklik Support Team
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