“I was a bit skeptical first as I saw some poor reviews and if this is legit. I never heard of the website before.
I ordered an air purifier Alen (which met my expectations being very quiet) from the US that I can't get here in Canada.
Everything went smooth, the confirmation email took a day which is unusual.
After that everything was perfect and I could track my order with Fed Ex that arrived 1 week later.
Very pleased. Would order again”
Hi Ryan,
I'm sorry to hear about this delivery issue but am glad to see that you have been in touch with us to confirm you received the order and that we've helped to set up the return you requested. Please feel free to email us again if we can provide any additional assistance.
Regards,
Snapklik Support Team
“I had great service on this product. Good delivery but I have issue with the total charges. The invoice say 104 and change US but when withdrawal was made it was 200. And change. I know there was an excahange but 104 to 200 is excessive”
Hi Larry,
I'm sorry to hear about this issue. Checkout is in USD and if your card is in CAD, your bank will make the conversion at their exchange rate. Indeed, with current reference rates around 1.38, 200 CAD does not seem like a reasonable conversion from 104 USD and I would suggest contacting your bank to understand how they converted the charge to this CAD amount.
If you need any assistance with this or anything else, please reach out to us by email.
Regards,
Snapklik Customer Support
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