“Never used them before, so was a bit skeptical whether my parcel would materialise. I’m happy to say that it did, and was actually earlier than promised. Will definitely use them again.”
“Absolutely beautiful item, worth every penny. I'm in the UK so it was sent internationally and the ceramic item was amazingly well packed and protected. Delighted with my purchase.”
Hi Marilee,
I'm sorry to hear about this issue. I see that the FedEx tracking shows that the delivery was completed. To help with this, I've opened a case with Fedex and reached out email so that we can assist directly. Please reply at your earliest convenience.
Regards,
Snapklik Support Team
“Looking forward to seeing these.
Delivered this morning by FEDX.
Opened along seal and found the item had been folded. See attached pictures.
FEDX envelope was not folded?.
Returns label had been folded with items.
Why ?”
Hi Lee,
I'm sorry to hear about this concern. I see that the manufacturer sends these decals folded and that the label that was included is a packing slip for the order, not a return label. The fold should not be visible once the decal has been applied, but if you are not pleased with the order and would like to set up a return, please email us at support@snapklik.com so that we can help set that up for you.
Regards,
Snapklik Support Team
“I love ordering from Snapklik.
They are reliable & i get my products to my door exactly when they say I will get them. I've not had any issues.
Thank you!”
Hi Yingmei,
I'm sorry to hear about this issue. I don't see that we have heard from you about this. To help with this, I've reached out by email so that we can set up a return for a refund or replacement. Please reply at your earliest convenience so that we can provide a quick resolution. Happy new year!
Regards,
Snapklik Support Team
“The item arrived but had the face art items missing which means it's just plain white. Delivery was quick, just very disappointed that the different design face plates were missing.”
English
