“Took out a two year fixed rate to October 2023 then unexpectedly got the opportunity to move. Tried to phone several times for advice about moving my tariff and unable to get through. They are only open during the working day when I am at work. My father had moved his EDF fixed rate tariff when he moved in September 2021 so expected to be able to do the same. Completed their move form and asked to transfer energy tariff. Had no useful correspondence from them. They have helped themselves to £60 exit fees from my credit and added more units onto the meter readings I gave them. I made a complaint and instead of responding to it they are chasing me for an overinflated bill and threatening me with additional charges.
In some ways I am glad to not be dealing with them anymore as they are completely useless and have no customer service.
I would not recommend So Energy!”
“Very Happy With the Service. Changed from Eon to So Energy last year. Free £40 Credit just by copying and paste the link into your browser https://so.energy/r/SKMKHOHIH”
“I am very unhappy with the service and hidden charges. I joined So energy in 2018, but I paid too much every month for electricity bills. Even we are two people living however, I paid more than £120 each month. I complaint but customer service didn't help. I don't recommend you So Energy. Highly disappointed.”
“Looked at a lot of energy companies before deciding to switch to So Energy.
Chose So Energy on the basis of price and customer service and because they use renewable energy.
Switch was seamless and I got £40 off.
You can too - just use this link:
So.energy/r/SQPPMPHIH”
“https://www.so.energy/r/SOHKLMQHH
Best Part they are #1 ranked Citizens Advice energy supplier also are 100% Renewable Electricity & Gas supplier.
Love there Low Price Commitment.”
“Transferred to So Energy when Breeze went under. Great dual fuel rates (and I did a lot of research!) and the transition couldn’t have gone smoother. They keep you informed at all stages of the process. Would highly recommend them. Use the following link to check out their rates now and get a £40 bonus to boot! Couldn’t be easier and it’s clean green 100% renewable energy too.”
“Efficient, friendly, polite, helpful and kind to our planet!
How refreshing to find a utility supplier with strong green credentials that offers a great financial deal, responds to emails really fast and actually does what is says it will do! I've been with them for 3 years now and have not regretted it.
Even better, you & I will both get a £40 credit if you use this link when you sign up.
www.so.energy/r/SIJPMKQHH
Their web site is easy to manage and navigate your way round, really good communication and timely responses and an easy to read / understand bill.
At the end of last year I was presented with 3 crystal clear options and had made my choice and gone onto the new rate in 3 mins.
Dealing with So Energy is like a breath of fresh air, it's now really quick and easy to enter meter readings - something that had always been a nightmare before with other suppliers.
I really couldn't fault them, which isn't something I ever expected to be saying about a utility company.
All of my dealings with So Energy from signing up to tariff changes, bill payments, meter reading and so on have been quite painless. They are very quick to respond to problems and I have found everyone I have dealt with so far to be friendly, polite, knowledgeable and very helpful. The whole organisation feel very efficient, well run and quite fun...and GREEN!
Hope this review is helpful to you and saves you money as well!”
“After comparing with other energy providers on uSwitch, So Energy were competitively priced, and their easy to navigate website made switching simple.
I hope this experience continues.
You can get a £40 account credit using the link below, just copy the link and remove the blank space between so. and energy:
so. energy/r/SIJLLLIIH”
“Cheapest energy I could find, 100% renewable, easy switching, great website, what more can I say? Cut and paste the following link to gain £40 credit if you switch to them! https://www.so.energy/r/SHMIJKIIH”
“Easy to deal with and a green supplier, much cheaper than my last supplier and you get £40 when you sign up so win win,
Use the link below for you’re £40 free credit
www.so.energy/r/SONQMJIIH”
“£40 for joining and I get to support a green company that isn't one of the top 6. Everything going well so far, would definitely recommend. Very easy to use website. To get your £40 off when joining, use this link https://www.so.energy/r/SNOPJOHIH”
“Couldn't recommend more. I can honestly say they have been the best energy company we have dealt with over many years. Communication from them at all points has been is excellent.
I would most certainly would recommend So Energy as the staff are awesome anytime you have to contact them. Always willing to do their best to help.
Their tariffs are very competitive on dual fuel and I made a big saving. Even better, you & I will both get a £40 credit if you use this link when you sign up.
Just remove the space before 'energy'
www.so. energy/r/SIJPMKQHH
I'm glad I switched and the process was really simple too. The online account management is simple to use and I can view my usage and bills whenever I want.
They make use of greener energy which pleases me as well!”
“😀 Highly recommend & £40 Sign Up Bonus, I have had an account with several different suppliers over the years - some have been incredibly poor at customer support, some ok, but none have come close to So Energy. Meter readings and billing are a dawdle and I have never needed to ring them.
Tell all your friends, I have. If you switch you can also get £40 cashback by using this link - just remove the space before 'energy’
so. energy/r/SKILIPHIH”
“Excellent value and renewable energy too. I switched from the "Big Six" and I'm really pleased with So Energy. They have a simple to understand website with straight forward information. They will also give you £40 off your first bill using this link www.so.energy/r/SNOPJOHIH”
“Easy switch and £40 credit see below
Just transferred to them from EON energy who were OK but SOEnergy is far cheaper plus they only use renewable energy. No problems with the switch. So energy answered my emails promptly and I cannot fault the customer service I have received. Plus I received £40 credit to my account for transferring. You can do the same through this link
https://www. so .energy/r/SPQNHPHIH ( just remove space before and after so)”
“Excellent £40 Cash Credit When You Switch, Great Low Price Deals*.
I saved Nearly £450 switching to So Energy. You also get **£40** cashback Credit to you account when you switch if you use this link - just remove the spaces before ‘so’ and ‘energy’
https://www. so. energy/r/SKMKHOHIH
Definitely Worth Doing And Happy Saving !”
“Cheapest tariff, £40 Cashback, good customer service, & 100% of their energy comes from renewable energy sources. What’s not to like! I would highly recommend So Energy to anyone looking to switch.
I have been with So Energy now a while now. They offered me the cheapest tariff by far. A big incentive is that you will get £40 cashback if you use this link to switch - just remove the spaces before ‘so’ and ‘energy’ https://www. so. energy/r/SNPNIOHIH
Happy switching!”
“Cheapest tariff, £40 Cashback, good customer service & 100% renewable energy sources
I have been with So Energy now for 9 months having found them on Money Supermarket. They offered the cheapest tariff by far. I saved about £500.
Another incentive is that you will get £40 cashback if you use this link to switch - just remove the spaces before ‘so’ and ‘energy’
https://www. so. energy/r/SIJPMKQHH
All their energy comes from renewable energy sources and customers get to vote for their desired source - wind, solar, hydro, biomass or tidal. Pretty cool!
The online account management is really good too and I can manage most tasks without ever having to contact customer service. When I have had to contact customer service I have been able to speak to a real human without any effort - which is great in these days of automated systems.”
