soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous bathroom at a good price x”

Helpful Report

Posted 6 years ago

“Sink did arrive broken but soak were great at getting a new one out straight away. Lovely unit for good price”

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Posted 6 years ago

“Lovely bathroom items, shower,screen, toilet,vanity unit. Friendly customer services when I had a problem. Quickly dealt with and replacement sent.”

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Posted 6 years ago

“Not a good service and not a good product either I would not order again”

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Posted 6 years ago

“Great prices, delivered on time, one very swish new en-suite shower room is up and running. Waiting for a mirror (ordered this week) to complete the look. Will look at soak first before the family bathroom project gets up and running.”

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Posted 6 years ago

“The toilet / vanity unit we purchased looks nice now it's fitted, but the toilet flush is very weak - in fact I am totally fed up with it not working. It is supposed to save water, but you have to flush it that many times just to get rid of paper that it is a total false economy. I had asked if there was a better replacement flush mechanism for it (which I would pay to have fitted again), but you just sent out the same one - waste of time and money. Then the soft close toilet lid cracked on the hinge and across the top, we phoned up and after a bit of negotiation your customer service person said a replacement would be sent out the next day for delivery. Nothing arrived for a few days so we called again to chase it, seems it hadn't been put onto the system for some reason - hmm! A week or so later, we now have a nice new lid on our totally useless toilet. Thanks for your help. I'm sure you don't read these or give a toss about me or my issues, but as far as I'm concerned it is not fit for purpose and is £500+ wasted, and I'm stuck with it in my new cloakroom. Shame really because initially we were impressed with Soak. Still you can now tick the box regarding customer feedback and move on to the next person - another triumph for the customer service team!”

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Posted 6 years ago

“I received some items damaged on arrival, however it was straight forward to call and simply arrange for another new part to be delivered.”

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Posted 6 years ago

“good product delivered quickly”

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Posted 6 years ago

“Very bad customer services”

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Posted 6 years ago

“Damage to cabinet sent 2 emails and no reply”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Quick simple and replacement parts sent quickly”

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Posted 6 years ago

“Ordering was easy. They kept me informed when it would be delivered. Product is very good well worth the money”

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Posted 6 years ago

“Easy to order online. Delivered in a timely manner. Good interaction with delivery agents. Goods as described and of expected quality.”

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Posted 6 years ago

“I always use Soak, good quality and excellent prices”

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Posted 6 years ago

“We ordered a sink and unit for the bathroom , the sink was broken when we unpacked it but because our plumber opened it after 14 days we were told you wouldn’t replace it ! Still boxed in my house !”

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Posted 6 years ago

“Had a problem with a damaged shower tray & sorted it no problem, thank you”

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Posted 6 years ago

“Good kit”

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Posted 6 years ago

“Excellent delivery service. Top quality vanity units. Very impressed with my new bathroom!”

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Posted 6 years ago

“They didnt, service was terrible.”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews