soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,920 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,920 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They didnt, service was terrible.”

Helpful Report

Posted 8 years ago

“We had a few problems along the way and they were sorted out extremely fast, professionally and satisfactory”

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Posted 8 years ago

“Goods arrived when I expected them and were in good condition. No complaints at all- oh and the price was excellent”

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Posted 8 years ago

“Overall one as pleased with the service and quality. Little disappointed with no fixings with toilet and not advised to buy a cistern”

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Posted 8 years ago

“When I was unsure about something I had seen online, all my questions were answered in one friendly phone call”

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Posted 8 years ago

“easy website, prompt delivery and very good quality product, many thanks”

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Posted 8 years ago

“Very difficult order, no, impossible procedure online which accused me of entering addresses wrongly. Too long on the phone before speaking to anyone and then when I did, a stroppy unhelpful individual who continued to accuse me of entering addresses wrongly even when I did while he was on the phone. Soak's system was or is up the creek. Despite countless emails, all of which have been ignored, we still do NOT have an invoice. We are now reporting Soak.com to HMRC for refusing to provide a VAT invoice which is illegal. Nothing about soak.com made us happy. A dreadful experience.”

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Posted 8 years ago

“We had a faulty bath tap waterfall filler which was faulty. It was fitted correctly but due to a perished washer within the tap it caused hundreds of pounds of water damage to our newly plastered property and the cost of the plumber to rectify the problem! Getting a refund for a tap wasn’t good enough in my eyes!”

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Posted 8 years ago

“Excellent price and swift delivery. The towel rails are of good quality and our electrician has installed them, and they are in daily use now.”

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Posted 8 years ago

“4/5 orders arrived damaged”

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Posted 8 years ago

“Very easy company to deal wIll, the wrong bath was delivered but was sorted within days. Competitive prices”

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Posted 8 years ago

“Basin was smashed , bath was cracked, still waiting for a refund after 2 weeks , not happy at all .”

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Posted 8 years ago

“Delivered no taps when ordered and never picked up when used number provided”

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Posted 8 years ago

“It as not I have been waiting over 4 weeks now for a refund”

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Posted 8 years ago

“No correspondence after order placed , Delivery charge £24 to then offer delivery within 7-10days , can’t deliver on weekend! Order cancelled”

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Posted 8 years ago

“Great product arrived quickly”

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Posted 8 years ago

“We ordered a sink, a toilet and a bath (amongst other items) and all three turned up damaged. You replaced the sink which was great, but the bath and toilet were damaged in far more subtle ways that didn't become apparent until they were fitted. Scuffs on the toilet and a corner of the bath was smashed (hidden by the "protective" plastic.) 3 big ticket items. 3 fails. Or 2.5 due to you replacing the sink with one that wasn't broken in two).”

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Posted 8 years ago

“Really great advice and service so will definitely order again in the future.”

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Posted 8 years ago

“I can't believe you have sent me this email to review your company. The shower screen I ordered shattered into hundreds of tiny shards of glass when it was taken out of the box to be fitted. We have phoned on several occasions but the phone is never answered so obviously a non existent number and none of our emails have been responded to. That is why I am unable to rate your service as anything but poor.”

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Posted 8 years ago

“All good”

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Posted 8 years ago

soak.com is rated 3.8 based on 4,920 reviews