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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
fantastic service and best prices around ....we looked everywhere
Helpful Report
Posted 7 years ago
Still haven't received a replacement as original turned up smashed. Appalling customer service will never deal with this company again. BEWARE.
Helpful Report
Posted 7 years ago
Still haven't received a replacement as original turned up smashed. Appalling customer service will never deal with this company again. BEWARE.
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Posted 7 years ago
APPALLING CUSTOMER SERVICE AND RETURNS PROCESS. DO NOT USE.
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Posted 7 years ago
Product arrived quickly and undamaged
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Posted 7 years ago
When u sent out needs to be packed better as toilet box was damaged .second toilet was bubble wrap much better
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Posted 7 years ago
Sent out another one
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Posted 7 years ago
Prompt delivery. Good price.
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Posted 7 years ago
Have been lied to on delivery dates, twice, keep getting fobbed off
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Posted 7 years ago
These were exactly what I wanted and were delivered within the window outlined in the confirmation of the order
Helpful Report
Posted 7 years ago
These were exactly what I wanted and were delivered within the window outlined in the confirmation of the order
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Posted 7 years ago
There was a problem with one of the radiators and it only took one telephone conversation with Customer Services to rectify this. Another radiator was sent out immediately. Excellent service
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Posted 7 years ago
Nice people to do Business with.
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Posted 7 years ago
Items bought included a toilet which turned out to be faulty. This was sorted out very quickly and a replacement sent next day. Very good customer service.
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Posted 7 years ago
Delivery on time, items all packaged well
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Posted 7 years ago
Good service, delivered when stated
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Posted 7 years ago
Very good service
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Posted 7 years ago
Didnt make me 100% happy as some of the items received are of poor quality
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Posted 7 years ago
Website clear and easy to use so makes online ordering very simple. Delivery firm is terrible! They never turned up on the scheduled date (between 8am and 6pm) having paid Soak.com £12.99 for the privilege. No one called me even though they had my mobile number so day off work wasted. Turned up the following day at 15:20. I had to wait for 40mins to get through to Soak Cust srvce to demand a refund of delivery charge which they said (on 2 occasions) would happen straight away. I finally received it a week later. I will have to consider other, more reliable, companies for future bathroom purchases.
Helpful Report
Posted 7 years ago
It did,nt make me happy, but pleased.
Helpful Report
Posted 7 years ago
soak.com is rated 3.8 based on 4,919 reviews