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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Quick delivery and easy return instructions if not happy with purchase
Helpful Report
Posted 7 years ago
Delivered as promised.
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Posted 7 years ago
By swapping a damaged sink/top free of charge and not requiring the unit back ( a photo was sufficient. Aliah was very helpful
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Posted 7 years ago
Terrible service three weeks in and still not received the towel rail or my refund. Soak "lost" my first radiator then when they said they would refund the extra a paid for next day delivery (eventually) they said they would despatch a second radiator which also I have not received. I have since asked for a full refund in full which I am still waiting for as I have list all confidence with these chambers. My view of soak.com.... amateurs in a professionals game... my advice... use Victoria plumb. Next day delivery on time and within the two hour window they promised and the delivery guys even took all the items upstairs for me. Take note soak.
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Posted 7 years ago
They havent
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Posted 7 years ago
Very smart looking, very elegant.
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Posted 7 years ago
Super fast delivery
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Posted 7 years ago
Absolutely love it.with all matching stuff that I got for my bathroom,makes bathroom look top class. Very good price.,reasonably cheap. Highly recommended.
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Posted 7 years ago
Very poor customer service. Delivery took for ever.
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Posted 7 years ago
Good price with excellent service
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Posted 7 years ago
Good price with fast delivery
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Posted 7 years ago
Good quality & service
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Posted 7 years ago
I had a problem with the late delivery of a bath. However I spoke to a lovely lady called Leanne who works for the aftercare team and she dealt with my problem very professionally and in a very honest and down to earth way. I trusted that she would solve my late bath situation and she did. Thank you Leanne. Regards Shelley
Helpful Report
Posted 7 years ago
Item arrived fine and look good, toilet seat supplied is too small and the cistern came with a faulty inlet valve, I had to get my plumber to fit a part he carries on his van so that I could have a working flushing toilet. Soak have said they will not refund me for the faulty part because I have used a part from elsewhere so this has voided my warranty - DO NOT BUY FROM SOAK, THEY SUPPLY FAULTY PARTS AND REFUSE TO DO ANYTHING!
Helpful Report
Posted 7 years ago
Soak have not made me happy, you supplied a faulty part and a part that doesn't fit, you have replaced the part that doesn't fit but have refused to refund the part that is faulty as this was a vital part to get the toilet working, I had to get my plumber to fit a part from elsewhere - you are a joke of a company and I will be taking this further.
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Posted 7 years ago
Had a damaged sink , I rang it was replaced next day excellent customer service
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Posted 7 years ago
Answered my emails straight away regarding the problem I had. Very polite and very professional.
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Posted 7 years ago
Shame we ordered another toilet from elsewhere because the purchase confirmation said that the vanity unit was out of stock for another month so the deal that we would have gone for was missed. We then received the unit within a week!!!
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Posted 7 years ago
Great service from start to finish
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Posted 7 years ago
Great service highly recommend.
Helpful Report
Posted 7 years ago
soak.com is rated 3.8 based on 4,919 reviews