Login
Start Free Trial Are you a business? Click Here

soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
It looked very good but could not fit it as not all the parts were ( feel one should not have to go and purchase more parts to fit it) there so had to return after a long talk over the phone and now waiting for a refund.
Helpful Report
Posted 7 years ago
They did not.
Helpful Report
Posted 7 years ago
Efficient
Helpful Report
Posted 7 years ago
The service was 1st class on the down side i am still awaiting a refund of t
Helpful Report
Posted 7 years ago
Quick and fuss free service
Helpful Report
Posted 7 years ago
Stress free ordering, easy to navigate website, great prices, super quality products & delivered on schedule.what more could you ask for?
Helpful Report
Posted 7 years ago
Not happy you sent 5 broken basins over 2 weeks and we sent hours on the phone
Helpful Report
Posted 7 years ago
Simple, clean website with fast delivery; an excellent online shopping experience from start to finish.
Helpful Report
Posted 7 years ago
Got exactly what I wanted. Detailed specs on website and on time delivery.
Helpful Report
Posted 7 years ago
Good quality products. Great customer services. Prompt delivery. Top marks
Helpful Report
Posted 7 years ago
Not organised , it took them two weeks not to deliver and giving you excuses that 5years wouldn't believe , still haven't received half of the toilet , so if you use the toilet you need a bucket of water 😡😡😡😡 never ever use them again
Helpful Report
Posted 7 years ago
Radiator and valves delivered on time and well packed, very pleased and will be buying again from Soak
Helpful Report
Posted 7 years ago
Not very good quality , waste of money
Helpful Report
Posted 7 years ago
Not very good quality , waste of money
Helpful Report
Posted 7 years ago
Rubbish customer service, lie after a lie they haven't got a clue spent 10 days on the phone and countless emailing, better go to b&q . Not happy at all 😡😡
Helpful Report
Posted 7 years ago
Everything. From order to delivery. Most ridiculous and fraud company to order from.
Helpful Report
Posted 7 years ago
You didn’t, you really didn’t.
Helpful Report
Posted 7 years ago
The first unit arrived damaged. On my request a replacement unit was sent and it arrived damaged also to a greater degree than the first. The damage in both cases seemed to be as a result of the way it is packed into the box. There is no polystyrene packing to protect the base , plenty to protect the sides and top but the base is unprotected. The bottom of the unit is fragile and as a result the fixings to the sides get cracked . In addition there is obviously no quality control process in manufacture as screws were randomly missing from brackets. Very poor product.
Helpful Report
Posted 7 years ago
Quality of product is very poor see previous note
Helpful Report
Posted 7 years ago
Make sure the tracking info actually works - everytime I've tried to find out info the system says unable to give information - so what is the point? My consignment number for your reference is 15581697
Helpful Report
Posted 7 years ago
soak.com is rated 3.8 based on 4,919 reviews