soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order fast and efficient delivery.”

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Posted 7 years ago

“Ordered on line, good selection of showers and at reasonable price. Something for everyone's pocket.”

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Posted 7 years ago

“very good stuf and price”

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Posted 7 years ago

“I wasn't that impressed considering it was my first order to be honest. I wasn't kept in the loop with delivery and when I wanted to change the delivery address, my email wasn't replied to. I wasn't told where it had gone, so thankfully my neighbour is honest. I probably won't bother ordering from Soak again as the products can be found elsewhere + cheaper.”

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Posted 7 years ago

“Placed an order for a basin on the 12th of April and received an email saying it would be delivered by the 19th. Delivery didn't happen. Despite calling to check up on the delivery it didn't happen on the Friday or Saturday. On Monday I was told it would be delivered that day, stayed home all day again and didn't' happen, the same thing on Tuesday. Then got an email asking me to rearrange my delivery, which I did for Friday the 27th. Basin arrived completely shattered (more than 13 pieces) Called customer service and they said they would not be able to send a replacement before Tuesday next week and refused to provide a time slot. I explained I wasn't able to stay home yet another day and that this had cost me money rearranging plumber's visits to fit the basin. After no solution was provided I asked to speak to a manager and was told that I couldn't because they were all in a meeting. I asked if there was a supervisor or anyone with authority to make decisions and was told that they were all ina meeting. It must have been a really big company meeting on a Friday at 5pm... I then asked for a manager to call me back and the lady said that they would say the same and there was no need. After having to insist, be put on hold, etc, a more "senior" agent, with no decision-making authority explained kept giving me the same answer and avoided putting me through to a manager, being rude and short. I demanded to have a manager call back to what she said I would be called within 24hours as that was their policy. So here I am waiting. This is the worst service I have ever had and find it very difficult to understand how a company of this size would not be willing to use a courier service to fix the bad service they have provided and ensure they deliver good customer service.”

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Posted 7 years ago

“Excellent service / delivered on time. Just waiting for the Plummer to connect the radiators”

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Posted 7 years ago

“Quality item with competitive price and fast delivery.”

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Posted 7 years ago

“I would never ever ever ever ever buy from Soak again. Even if they were to offer me a 100% discount I wouldn't do it. Their customer service and delivery processes are ludicrous.”

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Posted 7 years ago

“EVERYTHING - not able to take orders correctly, sending products to the wrong address, sending me used products.....ridiculous”

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Posted 7 years ago

“It’s nice in my kitchen good value for money”

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Posted 7 years ago

“Quality product, great value and delivered on time”

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Posted 7 years ago

“Customer service poor as staff have limited knowledge regarding the products they're selling”

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Posted 7 years ago

“Lovely, 😀. Not got it fixed yet though.!”

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Posted 7 years ago

“Soak had what I wanted”

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Posted 7 years ago

“Good selection plus you s service.”

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Posted 7 years ago

“Good choice of goods and good prices not the cheapest but we wanted value and quality not just cheap .”

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Posted 7 years ago

“Good delivery, quality item and arrived on time, without issue.”

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Posted 7 years ago

“I eventually got a product I wanted been looking for a long time.”

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Posted 7 years ago

“Quick delivery and a quality unit.”

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Posted 7 years ago

“They sent the products I ordered”

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Posted 7 years ago

soak.com is rated 3.8 based on 4,919 reviews