soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

Visit Website

Write Your review

Tell us how soak.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disapointed with the qualilty. after sales was very poor”

Helpful Report

Posted 6 years ago

“Good quality products - fast effective service especially when reporting faulty toilet pan on installation which was replaced without delay.”

Helpful Report

Posted 6 years ago

“Had to report lack of agreed refund to my credit card issuer”

Helpful Report

Posted 6 years ago

“Everything was delivered on time and great quality. Had a problem with a unit being damaged but customer service was fantastic and it was replaced very quickly”

Helpful Report

Posted 6 years ago

“Your sales team were excellent and even called me back with more options which saved me money in the long run I will definitely be recommending and using yous again”

Helpful Report

Posted 6 years ago

“The product was faulty and it took 5 deliveries to rectify the problem. My case was ‘escalated’ but no one got back to me. I was seriously inconvenienced and out of pocket at the end of my dealings with your company. In the end I had to settle for 10 % off my order which in no way compensated. A truly awful and frustrating experience!”

Helpful Report

Posted 6 years ago

“They haven't particularly, previously ordered a sink, which has cracked over 3 years. Now ordered a new one in a unit, the unit doors do not meet so there is a gap and the pot sink doesnt fit the unit properly, unfortunately we have only just opened it so cannot return. please respond to feed back.”

Helpful Report

Posted 6 years ago

“Good service and delivery times”

Helpful Report

Posted 6 years ago

“No issues with products ordered and arrived on time and website navigation was easy to use. Only hiccup was the time to refund £100 promotional code as unable to add on at basket.”

Helpful Report

Posted 6 years ago

“Bath came damaged,but was replaced quickly very pleased with result.”

Helpful Report

Posted 6 years ago

“Good service”

Helpful Report

Posted 6 years ago

“Great price and great service. Really pleasing”

Helpful Report

Posted 6 years ago

“Excellent quality and affordability.”

Helpful Report

Posted 6 years ago

“It didn't. A product was damaged. Refund was agreed. Refund was £20 short and my emails where not responded to.”

Helpful Report

Posted 6 years ago

“Numerous wrong deliveries and late deliveries Mick 07772934331 Mick@rkmsiteservices.co.uk”

Helpful Report

Posted 6 years ago

“sent a number of emails for call backs with no reply, 20 mins on hold to get thru to your customer service team, refunded incorrectly, won't be using your services again”

Helpful Report

Posted 6 years ago

“The quality of the bathroom cabinets despatched was very poor. We have had three replacements, all of which have been replaced at our expense. These are poor MDF cabinets that are not painted properly, nor are they sealed.”

Helpful Report

Posted 6 years ago

“Fab price and quick delivery for an excellent product”

Helpful Report

Posted 6 years ago

“Great looking and value for money radiators.”

Helpful Report

Posted 6 years ago

“horrible experience. Products are fair and quality is also fair for the price, but the quality of customer service is beyond poor. Would advise all people to go elsewhere, the products from places such as Victoria Plum are just as good but with better customer service and a more seamless returns process.”

Helpful Report

Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews