soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am in the middle of a complaint which has not been yet resolved”

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Posted 6 years ago

“I feel extremely unhappy with this company. Nearly everything I ordered arrived damaged”

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Posted 6 years ago

“Soak was brilliant and the sad news is the delivery company were rubbish”

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Posted 6 years ago

“By refunding me my money, what a joke of a company!”

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Posted 6 years ago

“The items were just what you seen”

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Posted 6 years ago

“Easy platform to look for product, reasonable product content, well packaged and timeous delivery and payment process was easy. Finally, the quality of product( glass screen shower door) is good.”

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Posted 6 years ago

“I received 3 damaged shower trays and the 4th was lost in transit. I wanted to speak with a manager but no one was available and was told I’d receive a call back but of course I didn't. I requested a refund and was told it would take 10 working days but still no refund after the 10 days. I had to contact the customer service team once again to chase up my refund. All this really did cause delays and a lot of inconvenience.”

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Posted 6 years ago

“The delivery was fine except for the damaged and badly packaged bath. We then had to consistently chase at least twice a week for a refund to be sorted, after nearly 8 weeks we got a part refund due to someone making an assumption about a discount code- had to chase again 3 tines for the full refund to be paid. Serious lack of customer service if anything goes wrong.”

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Posted 6 years ago

“3 months after bathroom finished toilet connector pipe split filling my new bathroom and kitchen downstairs with toilet water.”

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Posted 6 years ago

“Amazing customer service at each point of sale and good quality products and prices”

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Posted 6 years ago

“Poor aftercare”

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Posted 6 years ago

“Good product easy ordering and swift delivery. Great price too.”

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Posted 6 years ago

“Great customer service on after sales issues...”

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Posted 6 years ago

“Great product and price plus very friendly and helpful customer services.”

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Posted 6 years ago

“Not”

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Posted 6 years ago

“The products were poor quality, fitting was a nightmare. Three separate items returned as faulty. Next day delivery a joke, a week more like it. Spent so much time on phone would never use again.”

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Posted 6 years ago

“Broken cistern followed by poor customer service”

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Posted 6 years ago

“Messed up the delivery on the first order. Second order was a new purchase c/w a refund for part of the first order. Never received the refund.”

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Posted 6 years ago

“We used Soak for our ensuite bathroom, they provided excellent service as well as advice on the design and look and we are really happy with the finished result.”

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Posted 6 years ago

“All as promised: stylish, great delivery and measurements spot on. Thanks-competitive prices mean u will be a returning customer.”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews