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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
You lost the radiators when they were being delivered, so they were delivered 4 days late - creating great inconvenience with my plumber. It took me about 5 phone calls to resolve.
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Posted 6 years ago
Poor from start to finish. You have all the notes I have spent too long on this already without repeating myself.
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Posted 6 years ago
Great service. Quick delivery Good quality items
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Posted 6 years ago
Great product. Great value. Plenty of choice. Delivered on time. Additional item delivered FOC. Good feedback from my plumber who fitted the bathroom. Only area for improvement was lack of communication regarding out of stock product. Received an automated email to say it was out of stock and date it would be back in stock but no further updates apart from when the date got pushed back (another automated email). A call would've been useful to update.
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Posted 6 years ago
Replacing items that were damaged
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Posted 6 years ago
Took you several attempts to deliver the right stuff!
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Posted 6 years ago
Good customer service
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Posted 6 years ago
Lovely quality bathroom, excellent service. Some items were missed off my order but quickly despatched after a quick phone call.
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Posted 6 years ago
Excellent service. High quality product, competitive price. Delivered on time in good condition. No complaints. Very helpful staff.
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Posted 6 years ago
Resolved non delivery problem
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Posted 6 years ago
Love our radiators, great service
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Posted 6 years ago
Damaged bath and bath panel. Still waiting 6 weeks on for a refund on the bath despite emailing twice. Delivery drivers couldn’t give a f@@k.
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Posted 6 years ago
Found your website misleading and unclear and your customer service team really unhelpful
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Posted 6 years ago
We ordered a few things from you and one item was damaged when we opened it, you were helpful and apologetic and sorted the issue out asap. Great customer service and delivery times. We are happy with our items. Thanks
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Posted 6 years ago
Top quality radiator at a fantastic price. Delivered when promised as well.
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Posted 6 years ago
Great customer service, swapped the damaged toliet with zero issues.
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Posted 6 years ago
We contacted you as one of the 2 items ordered was damaged. You said you would send a refund for the item and asked for us to dispose of it. We to date have received no refund from you. PayPal have now opened a dispute. We’ve been palmed off at every interaction since just being told “it’s been refunded” even though we have proved it’s not been received.
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Posted 6 years ago
Very good service and great value for money thanks
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Posted 6 years ago
Prompt delivery good value
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Posted 6 years ago
Perfect customer service
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews