soak.com Reviews

3.8 Rating 4,916 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,916 reviews
Shipping & Delivery
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
We've had kit from them before and are pleased with the quality
Helpful Report
Posted 4 years ago
Found product required for En-suite
Helpful Report
Posted 4 years ago
Soak.com made me very angry. Purchased my goods on the 19th May and asked for them to be delivered on the 31st May. Took a day off in the 31st only to be told delivery was going to be the 4th June. I had to cancel the order as the goods were for exporting.
Helpful Report
Posted 4 years ago
Bath was supposed to arrive Thurs 23rd but didn't arrive til Tues 28th. This meant that my new bathroom couldn't be fitted while I was away on holiday. Came back to a building site and no guarantee now when it will be finished. The product is good but service rubbish.
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Posted 4 years ago
Quick, friendly and efficient. Good prices for many goods.
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Posted 4 years ago
The first radiator was faulty and they sent another one immediately! Customer services were excellent!
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Posted 4 years ago
very quick delivery, good product
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Posted 4 years ago
Competitive pricing, good option choices, well pleased.
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Posted 4 years ago
Good range of products and good quality products. I would say that the instructions weren't great and also the shower head was difficult to install when close to a ceiling as the fixings were on top.
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Posted 4 years ago
Very happy with all of my purchases
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Posted 4 years ago
Hi, my recent order from Soak was to replace a Colosseum radiator that rusted through at the valve in less that two years. The new one arrived with a chip in the enamel, but I haven't got the energy to order a new on and rearrange the fitting. I just wish a decent company supplied similar radiators that were made properly with attention to quality - they are beautiful radiators, but they are badly made with sloppy attention to detail.
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Posted 4 years ago
Never received goods and didn’t receive refunds I had to get money back through my bank
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Posted 4 years ago
They do have a good selection. Their prices fluctuate a lot. When I bought from there they were giving £100 off if you spent £500. I thought that was very good but the following week I could have got for £25 cheaper. Not impressed. I only recommend them because of the good selection of radiators.
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Posted 4 years ago
I'm not, still waiting on my toilet
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Posted 4 years ago
Very happy with the purchase, quick delivery and never stop Improving. Thanks to soak
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Posted 4 years ago
Fantastic service from soak had trouble ordering on line called them and ordering on phone was great service from them would highly recommend
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Posted 4 years ago
Customer service lady was an Angel
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Posted 4 years ago
Poor delivery and communication.
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Posted 4 years ago
still waiting for un-damaged goods. Ordered mid-April and now it's end of May and latest update suggests sometime towards end of June that replacements will be available. 2 whole units shipped - both damaged in some way.. and have to disposed of - such a waste of materials (& now our local recycling site will charge us to dispose of "construction waste"). Avoid at all costs and go to a high street retailer that can check the goods aren't damaged before they *carefully* deliver them.
Helpful Report
Posted 4 years ago
Good quick delivery. Satisfied with purchase quality. Would shop at Soak.com again
Helpful Report
Posted 4 years ago
soak.com is rated 3.8 based on 4,916 reviews