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soak.com Reviews

3.8 Rating 4,920 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Service. Value for money
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Posted 8 years ago
Soak has not made me happy
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Posted 8 years ago
Easy to navigate website. Delivered as stated.
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Posted 8 years ago
Fast and efficient service.
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Posted 8 years ago
No communication and taking nearly 2 weeks to arrive. I had to phone in the end to find out what was going on and that’s no easy. Hanging on the phone for ages.
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Posted 8 years ago
Did what they said they'd do.
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Posted 8 years ago
Arrived damaged no
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Posted 8 years ago
Not answering the phone 4 20min calls on hold Ignored my emails Will recommend all my customers to avoid
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Posted 8 years ago
Delivered in specified 2-8 days
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Posted 8 years ago
When I progressed the order I was given a longer delivery than I was advised and it takes ages to get through to customer services which I have had to do several times to chase the credit because I cancelled the order.
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Posted 8 years ago
By delivering the product above to me, I have tried to call and email but receive no response
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Posted 8 years ago
They gave me what l wanted, when l wanted it, the communication was not brilliant or this reviews would have been 5*
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Posted 8 years ago
14 days still no delivery no tracking no idea. best avoid
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Posted 8 years ago
Simple to order from and delivered when they said they would.
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Posted 8 years ago
Haven't received pan fixing kit
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Posted 8 years ago
Have experienced problems with my first soak bought radiator (some of the uprights dont function) I was conscious that there is a warranty and tried to contact soak for advice. After a number of attempts and having heard nothing back I went to buy a replacement second radiator. Disappointed with the customer service in this instance.
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Posted 8 years ago
Ordered on 27th November. Today's date is 11th December and still haven't received. Phoned up to enquire on the 7th December to be told will be sent tomorrow (being the 8th) still haven't heard or got the product. Very disappointed
Helpful Report
Posted 8 years ago
Ordered on 27th November. Today's date is 11th December and still haven't received. Phoned up to enquire on the 7th December to be told will be sent tomorrow (being the 8th) still haven't heard or got the product. Very disappointed
Helpful Report
Posted 8 years ago
No communication as to where my product is and no product as of yet
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Posted 8 years ago
Soak has not made me happy, due to very poor customer service, either via telephone or emails not being answered, not good enough in this competitive world. Would not recommend,will raise with Martin Lewis.
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Posted 8 years ago
soak.com is rated 3.8 based on 4,920 reviews