soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,920 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,920 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“china basin despatched in an unpadded cardboard box, inevitably arrived in a thousand peices, along with a cabinet that had been transported upside down and dropped. Took four phone calls, totaling over an hour, to get a replacement sent out. wasted my time and delayed the completion of our bathroom. Not happy”

Helpful Report

Posted 8 years ago

“returning my radiator as my builder gave me wrong information within the 7 days only to find I have to pay for the return .”

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Posted 8 years ago

“After Sales service was appalling. Returned My item at my own expense within the 14 days of purchase . The item was tracked and signed for at the Soak warehouse,the next day but 21 days later I have finally been refunded but not for the full amount . Also no email explaining why i have not got a full refund my purchase . Poor really”

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Posted 8 years ago

“Empathetic staff soon sorted our our problems.”

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Posted 8 years ago

“Brilliant service. Easy to order. Eady to collect. Staff were brilliant.”

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Posted 8 years ago

“Easy to order and collect. Staff were very helpful.”

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Posted 8 years ago

“Got the radiator when told it was coming and received a phone call off the delivery driver”

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Posted 8 years ago

“Soak has not made me happy at all. I had to take off work for a delivery that never arrived and could not get through on the phone. Terrible and disappointed”

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Posted 8 years ago

“After sales service non existent. Despite me leaving a message on your web page and sending 2 e-mails regarding a quality issue I have with the radiator I recently purchased from you, no one has contacted me to discuss. Also, no one answers your telephone.”

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Posted 8 years ago

“they didn't until I complained on FB. tried to phone to see where my order was as it was late - but no-one answered the phone. Terrible customer service”

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Posted 8 years ago

“Paid for next day delivery on a friday. After several phone calls the next week it arrived 7 days later. They did refund the delivery charge but it caused a lot of inconvenience with the bathroom fitter.”

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Posted 8 years ago

“No problem with the product, but Soak's standard delivery service is expensive and very poor. Product was in stock, but only shipped at the last moment to meet their delivery promise of 2-8 working days. So it could have come sooner, but arrived on the last possible day. Royal Mail 2nd class signed for would have been cheaper and faster.”

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Posted 8 years ago

“Arrived on the date you gave me. In good order and staff are very pleasant.”

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Posted 8 years ago

“Everything delivered as expected”

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Posted 8 years ago

“The quality of my items was better than want I expected”

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Posted 8 years ago

“Quick, efficient delivery, well packaged, item exactly as described, would use again.”

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Posted 8 years ago

“Quick delivery Only thing they never pick up the phone called 14 times But other than that They were good”

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Posted 8 years ago

“Fantastic company to deal with, helpful knowledgable staff”

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Posted 8 years ago

“Great product. Simple click and collect.”

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Posted 8 years ago

“Worth every penny, delivery service excellent”

Helpful Report

Posted 8 years ago

soak.com is rated 3.8 based on 4,920 reviews