soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the radiator and bit of a delay with the thermostat ordered but they sent a new one right away.”

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Posted 7 years ago

“Great value for money product. Excellent customer service too.”

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Posted 7 years ago

“They didn't Customer service was utter rubbish. Took them ages to reply to my emails and when you pay for premium expedited delivery you should be given a shorter time window for delivery, not an all day time window. Change your courier, as I will buy elsewhere with a reliable predictable courier service,”

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Posted 7 years ago

“Advertised free delivery for spending over a certain amount...turns out doesn't apply for certain areas which you only find out when faffing about with the online payment section. Not good, misleading at best and no response from customer service regarding this. Only reason I used soak was that I liked the product being sold if I could of got it somewhere else I would have.”

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Posted 7 years ago

“poor communication, 2-8 day delivery means minimum 8 days delivery - how difficult can it be ??”

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Posted 7 years ago

“Very good value for money”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“prompt service”

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Posted 7 years ago

“It did not - extremely poor customer service”

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Posted 7 years ago

“Delivery was supposed to be 2-8 days but my valves were delivered on day 12 and the radiator was day 13. I never recieved any information on the deliveries until the day of the 1st delivery and had no information about the second.”

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Posted 7 years ago

“Good website and delivery service.”

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Posted 7 years ago

“Quick and fast delivery, no fuss would use again no hesitation”

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Posted 7 years ago

“We received the product damaged, however the customer service team was great and they replaced the item within 5 working day. Really happy of soak's service and product.”

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Posted 7 years ago

“Make sure you marry the products correctly in “you will need””

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Posted 7 years ago

“Damaged goods, twice, No respect in relation to time wasted, waiting for goods Not updating you when goods damaged. Consumer has to do all the work when something goes wrong. Won't refund until delivery company has returned the goods.”

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Posted 7 years ago

“Great value and quick delivery”

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Posted 7 years ago

“Good range. Fast delivery. Good quality.”

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Posted 7 years ago

“Lovely product but the service was quite slow. 13 days from ordering to receipt. The item was not despatched until 10 days after receipt of order and a follow up call and mail to Customer Services. However, it did arrive and is a very solid and nice looking product.”

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Posted 7 years ago

“Your despatch time is dreadful and the courier you use is even worse. Waited in all day on that date to recieve items, never came. Recieved no correspondence regarding wherabouts or re-delivery. Wil not use again nor will i recomend.”

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Posted 7 years ago

“china basin despatched in an unpadded cardboard box, inevitably arrived in a thousand peices, along with a cabinet that had been transported upside down and dropped. Took four phone calls, totaling over an hour, to get a replacement sent out. wasted my time and delayed the completion of our bathroom. Not happy”

Helpful Report

Posted 7 years ago

soak.com is rated 3.8 based on 4,919 reviews