Login
Start Free Trial Are you a business?? Click Here

soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Delivery driver never knocked or rang left the parcel at no 81 i live at 119 told the lady at 81 he rang me and i was at work and my husband would pick it up later must have rang the wrong number i am retired and my husband works away good news though got the parcel seems ok
Helpful Report
Posted 6 years ago
I ordered a shower screen. They took the money and sent me a dispatch notice. It did not turn up and they blamed the courier company. Turns out they never had the stock as it was discontinued. This was only found out 2 days after promised delivery. My customer was extremely unhappy !!
Helpful Report
Posted 6 years ago
Ordered a bath tap on 23rd January 2019 but e-mailed them this morning to ask when it would be delivered and advised that due to hi demand customer services would not be able to respond within the next seven days. In other words I won't find out a delivery date until 13 days after purchase. Not really on for a web supplier - either they have stock and can handle orders or not!
Helpful Report
Posted 6 years ago
Good price, good delivery
Helpful Report
Posted 6 years ago
Don’t really know as not received goods yet-probably shouldn’t ask for review until goods received by customer!
Helpful Report
Posted 6 years ago
Myself and my wife are extremely happy with our purchase, my only one criticism is that considering they are only about 10 miles away from my home delivery time was, I thought a bit long.
Helpful Report
Posted 6 years ago
Items were delivered as was stated - not been installed yet so unable to comment on quality
Helpful Report
Posted 6 years ago
It hasn’t made me happy really, customer service is appalling, no contact and goods takes days to arrive. I’m still waiting for my products Ts)
Helpful Report
Posted 6 years ago
You didn’t make me happy your delivery dates are a joke. Was told items would arrive Monday then Tuesday and still haven’t received them though now been told Wednesday so let’s see
Helpful Report
Posted 6 years ago
The service received was exceptional
Helpful Report
Posted 6 years ago
not really. I ordered 2 radiators and only one arrived. When i reported, they said need to investigate and get back to me, but i am still waiting.
Helpful Report
Posted 6 years ago
Good all round service.
Helpful Report
Posted 6 years ago
Wij waren op zoek naar een landelijk sjiek badmeubelen en verwarming. Hier vonden wij het voor een fractie van de prijs. Wat wel opvalt is dat er 3 radiatoren verdwenen zijn tussen verzenden en bezorgen. Verschrikkelijk voor iedere ondernemer. Maar ondanks dat, loste ze keurig alles op .
Helpful Report
Posted 6 years ago
You didn’t. Ordered 6 radiators, only received 5. One was out of stock apparently, but I was not informed of this. So despite taking full payment for 6 radiators, only received 5. Plus tradesman booked in to fit 6, too late to change.
Helpful Report
Posted 6 years ago
I have bought a shower and pump at what I feel is a good price. I made my order online and the items have arrived a week later. Everything has been packed really well and my order seems complete. Obviously I am unable to comment any further until my bathroom fitter gets to work.
Helpful Report
Posted 6 years ago
Quality mirror at good price
Helpful Report
Posted 6 years ago
They didn’t.
Helpful Report
Posted 6 years ago
The heated towel rail is great and looks like great quality. The packaging was extremely well done. The negative was I ordered next day delivery befor the time stated and it didn’t come which should have been Friday, didn’t arrive until the Monday but they refunded the next day delivery charge.
Helpful Report
Posted 6 years ago
The ordering process was very straight forward and the items were delivered as booked - particularly good was the fact they kept us updated on a 2 hour time slot which helped a lot!
Helpful Report
Posted 6 years ago
Website very easy to use and when specking to the after sales team answered all my questions
Helpful Report
Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews