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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Good quality product received in good time
Helpful Report
Posted 6 years ago
The cistern and toilet were of very poor quality. After reporting the problem the advisor replied “ this has happened before” So why are you selling poor quality products. Never shopping here again
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Posted 6 years ago
The skin overflow has tarnished. On our previous order we made last year, our installer had to order a replacement shower head as that rusted. He has also ordered a replacement shower drain as the silver coating has started to come off and a sink plug as it no longer closes. These still have not been received. This is very disappointing.
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Posted 6 years ago
Very pleased with the quality for the priced we paid but only time will tell on the brassware. Arrived unmarked with no issues on the day stated with a time slot . All good. Much obliged
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Posted 6 years ago
They didn't make me happy. They made me miserable and frustrated.
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Posted 6 years ago
You failed to respond to my requests for a returns label twice so I have items I am not using sat around. Disappointing
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Posted 6 years ago
Promt delivery, great shower at an excellent price.
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Posted 6 years ago
Delivery of radiator only valves arrived I paid £30 delivery telephoned to complain no response as yet, plumber planned for tomorrow!!!!!!
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Posted 6 years ago
Happy with price and delivery. Haven’t installed yet but quality appears to be excellent.
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Posted 6 years ago
Still having issues. Still waiting for parts. No response to emails. Warranty process is painful.
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Posted 6 years ago
Very helpful, will order in next few day Peter Bainton.
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Posted 6 years ago
Great price and quick delivery
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Posted 6 years ago
Ordered a full bathroom suite from Soak: bath, sink, toilet, taps + all the fitting kits. The items were all delivered on time and were of excellent quality. The shower screen unfortunately shattered whilst installing so I contacted Soak about this. The sales assistant on the phone was very helpful and polite and a new one was sent out straight away (without charge). Brilliant service, would definitely recommend!
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Posted 6 years ago
Nice product at a very reasonable price. Called the sales before ordering who were helpful
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Posted 6 years ago
I like the items that I chose
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Posted 6 years ago
Excellent customer service
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Posted 6 years ago
Efficient ordering system
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Posted 6 years ago
Good service, great product thankyou
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Posted 6 years ago
Delivery was prompt and goods arrived well packaged.
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Posted 6 years ago
We ordered ahead of needing to fit and problems with sizing were dealt with even though we had had the suite a while
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews