soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to wait almost a month for my delivery, having taken 3 different days off work to wait in for it!! I had to call soak on 5 seperate occasions and was kept on hold for god knows how long. I was promised a delivery fee refund after waiting 10 working days for it I emailed to say the refund had not been received this email was clearly dismissed resulting in me yet again having to call you! Soak fobbed me off on the phone every time and gave me the run around, I will never order from you again!”

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Posted 6 years ago

“Good customer service, very helpful over the phone. Good value for money, happy with the products and quality. Only negative is the delivery company/arrangements - broke two shower trays consecutively and we had products missing from orders - all sorted now, don’t think it was Soak’s issue but a bit of a pain arranging replacements and dealing with multiple delivery dates.”

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Posted 6 years ago

“Really like this radiator, it adds a modern touch to our bedroom. Delivery as promised. Very satisfied with service”

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Posted 6 years ago

“You didn't make me happy. You removed a discount code from the basket at checkout, charged me full price for the goods, made me wait on hold for ages on two separate phone calls, while you promised me a refund of the difference, and months later, I still have no refund. Pathetic service, and I won't use you again.”

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Posted 6 years ago

“Great value and delivery as expected.”

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Posted 6 years ago

“Great fast service, good quality products”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“Cancelled a few items on the order but the whole order was then incorrectly cancelled and then the Good will payment agreed with customer services never was paid. Would not use again nor would I recommend.”

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Posted 6 years ago

“Pleasantly surprised by quality of shower valve and look of heads, given low purchase cost.”

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Posted 6 years ago

“Customer service were good”

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Posted 6 years ago

“The shower cubicle is great but the instructions you send with it need to enclose more information and details on how to put it together and the bags of fitting need to be better mark ed to correspond with the diagrams in the instructions”

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Posted 6 years ago

“I regret I placed my order for the whole new bathroom worth nearly £1300. Since I revived the order I had to return many faulty items and that is still ongoing for last 3 months. I would email and talk to after sales giving me promises after promises and yet they deliver doesn't arrive and I still chasing up. Very poor customer service. I noticed when I placed the order it was quick to respond and take my order, once received and noticing one major part did not arrive I was then told it was an IT glitch and waited nearly 1.5 month before i revived the item. This delayed my building works considerably and messed up the schedule as well as the trust with my builder. The compensation i received was nothing!!! If they soak.com was good I would order again but I will not this time as I have 1st floor starting soon. Sorry to put it so negatively but this is my experience and I guess one unsatisfied customer is probably just a drop in the sea for your pockets!! regards Muazzam mobile 07943 501 401”

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Posted 6 years ago

“They didnt”

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Posted 6 years ago

“Everything arrived intact unlike better bathrooms!”

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Posted 6 years ago

“Quality products as per price ,easy to fix and guidance, definitely recommend to anyone”

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Posted 6 years ago

“Good products, great price, nice people on the phones”

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Posted 6 years ago

“Excellent products and will definitely shop again here. 10 out 10”

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Posted 6 years ago

“few items were damaged but they were replaced immediately”

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Posted 6 years ago

“Sink basin a very poor fit in unit and bath feet very poor fit”

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Posted 6 years ago

“No hassle, good price and delivered when agreed.”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews