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Social Supermarket Reviews

4.8 Rating 290 Reviews
95 %
of reviewers recommend Social Supermarket
Company Reviews Metrics Info
4.8
Based on 290 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Social Supermarket Reviews

About Social Supermarket:

We believe in a world where business can be a force for good. We make it easy to find the best products from brands with social and environmental purposes – and a net positive impact on people and planet. That means every purchase you make sends out ripples of change.

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Email:

info@socialsupermarket.org

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lorraine
Verified Buyer
“Good choice of gifts. The earrings I chose arrived quickly are are lovely”
Helpful Report
Elaine
Verified Buyer
“Very good prompt service”
Helpful Report
Fabio
Verified Buyer
“Wonderful customer service. Gift was sent to old address as I didn’t know the recipient had moved. The courier delivered the parcel without verifying if the receiver was actually still residing there, and when brought it up to Social Supermarket they were happy to send a new parcel to the correct address while at the same time handling the whole wrong delivery with the courier themselves. 5 stars.”
Helpful Report
Jeanette
Verified Buyer
“Really lovely products”
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Ruth
Verified Buyer
“Loved the product ranges and being able to support small businesses with ethic and sustainable models.”
Social Supermarket 5 star review on 12th May 2023 Social Supermarket 5 star review on 12th May 2023
Helpful Report
Erick
Verified Buyer
“Website was easy to use with a good amount of options to choose from. Products (coffee) were high quality”
Helpful Report
Anonymous
Verified Buyer
“Happy customer :)”
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Jason
Verified Buyer
“Disappointing selection of goods”
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Anonymous
Verified Buyer
“Excellent service and we are delighted with our order.”
Helpful Report
Anna
Verified Buyer
“Issue with supplier but communication and offered options have been brilliant. Very happy to use the site again.”
Helpful Report
Mhoira
Verified Buyer
“Loved buying my family presents from this site. So much that was interesting but also has a social impact. The Refuge hot chocolate is a real favorite”
Helpful Report
Anonymous
Verified Buyer
“Excellent service and delivery was earlier than stated! Brilliant!”
Helpful Report
Anonymous
Verified Buyer
“Lovely candle and gratifying to know it provides an income for communities”
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Emily
Verified Buyer
“Love social supermarket, great products and I love what they stand for.”
Helpful Report
Liz
Verified Buyer
“Great customer service, prompt delivery and fabulous product. Highly recommend.”
Helpful Report
Lauren
Verified Buyer
“Delivery was a little delayed for some of the items but customer service was really helpful. I’ve used again since my first order.”
Helpful Report
Nicole
Verified Buyer
“There is a wide range of products to choose from. I am particularly pleased with the Prosecco you have on offer and have regularly given this to celebrate achievements. Aside from the products, I have also received excellent service from your team - thank you.”
Helpful Report
Amy
Verified Buyer
“I bought the serious tissues box of loo rolls - everything went well with the order & it arrived quickly & in good condition. I really like the idea of buying ethically made, sourced and transported products, I wish there were more everyday products of this kind on offer, for instance, washing up liquid and fabric conditioner. Serious tissues do make laundry detergent, so I will give that a go when I next need some...”
Helpful Report
Michelle
Verified Buyer
“I used this little website as I had a gift voucher from work…. I’m so pleased with the gift. Everything was easy. Delivery time is a wait, but when they arrived (I ordered two blankets and fabric gift wrap), it was such a lovely surprise! (I love my memory 😂) the blankets are gorgeous and (for a change) worth the money! I love that it’s fair trade and eco friendly. I will be using again!!”
Social Supermarket 5 star review on 24th February 2023
Helpful Report
Iulia
Verified Buyer
“The website is easy to access, informative and just overall, a really good user experience. I wasn’t looking for something in particular, I had a gift card that I wanted to spend, and I bought a gift for my partner that I’m happy about. The delivery was quick and smooth as well”
Helpful Report
Social Supermarket is rated 4.8 based on 290 reviews
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