“i am having great difficulty in creating a word or excel file with the MS Office 2019 which I recently purchased from you.
I would appreciate if I could have your contact nos. so that I can take instructions from you on how to use the software. My PC was loaded with MS Office 2010 by a technician who might not have used a genuine copy of the s/w.”
“It will help if there are instructions about how to download the software using the software key. I realised that I have to register on Microsoft website to download the software using the software key. To add to the confusion, Microsoft does not list Office 2016 in the list of subscriptions. Only when I input in the software key did it show the Office 2016 subscription.”