“After adjusting the sizing I inadvertently added back the wrong side. Customer service noticed my error and pointed it out to me. Quick response in noticing the picture. Felt foolish but they were very responsive and I appreciate that.”
“I was near the borderline between S and XS, so I went with S. After wearing it for a couple of weeks, I realized I needed the XS because the watch kept sliding around.”
“This band is comfortable and soft but it broke after 1 week of wearing it. The cloth band disconnected from the plastic attaching it to my apple watch. Bummer for the poor quality!”
Hi there, We're sorry for the unpleasant experience. Please reach out to contact@solacebands.com and they will be able to offer you a replacement for the broken band.
“I was disappointed with my bands. I ordered three and chose "gold" hardware for all of them. I received the bands and the actual bands are perfect but the hardware is definitely not gold. It is more of a rose gold. That does change the whole look of them and will truly affect how often I wear them as I do not wear a lot of rose gold.”
“I'm really into the braided stretch bands. I have a couple of different widths and I like them both. I have started ordering the small size since the bands tend to stretch a bit. Also love the selection of colors.”
“I'm enjoying my new Solace Band. I needed to order an extra small size and was very concerned when I saw how small the band was. But it fits nicely. It is tight slipping over my hand, but once on it does not move.”
“I purchased three bands during the buy two get one free deal. Two of the three are great. The third one was a beige Imperium V2 Loop. I put it on once and it separated from the insert the first time I wore it. You sent a replacement and it separated the second day of use. The blue Imperium V2 Loop has been fine. The bands that have not separated have been great.”
