“Initially when I placed my order, I ordered bands that were too big.
I requested an exchange and it was taken care of quickly. I now have the smaller bands and really love them. Very comfortable and pretty.”
“I love my new bands. I especially liked the variety that was offered. They are a little pricey. I recently purchased bands that were practically identical to these ar TJ Maxx for 9.99.”
“We purchased imperium V2 regular and narrow and Nova. The Nova is rose gold and matches my wife’s watch well. She loves it for dress up. It was pretty easy to size with the included tool. She wants the narrow imperium- got it in the slate blue. It looks great and she loves the fit. It has good stretch for comfort and workouts. I am very happy with the normal width blue band on my black watch. It looks great and fits well - hardly know I’m wearing a watch. I was concerned about sizing since they come in SMLX instead of numbers like the Apple version and I was at the upper end of the measurement for a Large. It fits well/ looks great. Only complaint is one of the loops on the outer band at the watch connection looks a little stretched out as new, but hasn’t seemed to effect function”
“My new band, blue/cream/black is exactly what was I had hoped. It was easy to remove a link on each side as seen in the video. Shipping took a little longer than expected…over a week but I’m extremely happy and will most likely order another color soon.”
“I ordered the wrong size initially, and didn’t receive a refund right away. However once I reached out to customer service they responded quickly and they were very nice and helpful.”
“I LOVE these bands. I have 4 now. They are easy to get on and are very well made. They hold up very nicely for my daily workouts. I would highly recommend Solace Bands.”
“I have given Solace two chances. The first band I ordered took two weeks to get to me with the excuse that they were relocating storage facilities. Cool. Not a big deal. I ordered a size small infinity band and its too tight. Second chance over a year later, the band took two weeks to get to me. Ordered a size medium and its too large and therefore will not allow the iwatch to track movement properly.
The bands are well designed but for the price you’d expect sizes to be accurate and shipping to not take two weeks. Its a shame.”
Hi Ashton, We're sorry to hear that. Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you.
To get the exchange process started, please go to our returns and exchanges portal at https://solacebands.com/a/return and follow the steps.
