“Elegant stylish and fits perfectly . Customer service is really really awesome, as I ordered wrong size to begin with and solace team replaced it without any fuss. The process to replace was extremely smooth and effective and I got the replacements very soon after. Thank you Solace team ❤️.”
“Love my new bands! The color and style choices convinced me to try them and I’m not disappointed!
However, the screen protector/cover I ordered is bad. Condensation happens - that can’t be good for the watch..”
“I want to love them. I love the way the slim bands look and they are so comfortable, but they stretch so much. I haven’t even been wearing it for a month yet and mine has gotten so large my watch will spin all the way around my wrist. I have to constantly shove it up to the middle of my arm to make it not move around. I thought is was a fluke and bought another but so far I’m two for two for them stretching.”
“Sooooo excited to have received and start using my solace bands!! I got on link band and 2 woven ones… soooo comfortable …. I just bought my daughter 3 bands”
“I received the wrong band twice. Twice I was told something like “it’s the right sku but the wrong product”. To the end customer, when you order one thing and get another, it doesn’t matter why it’s wrong. While they were quick to remedy the first time, I got the wrong band once again. They said they would speak to the warehouse, but I haven’t heard back on the final resolution. The responses from Support were tedious and difficult. The two stars are for the quality of product, not the organization of merchandise or service.”
“Unfortunately my wrist is too small, it would have been great if there were some half links provided. It was either too small or too big. Also need to work on the dye for the black band, it dyed my fingers and wrist while removing and adding links. I can’t imagine if I had worn it all day while hot outside.”
“My band fits me perfectly and it’s great quality! They have amazing customer service because at first I purchased a band that was too small for my wrist and they were so easy to contact!”
“Super cute band! Came with the tools to use for removing a link or two. Directions could have been a bit clearer. It doesn’t pinch and I hope it holds up because it’s beautiful!”
“Unfortunately the band stretches out quickly and the watch/band hangs loosely on your wrist. The company did replace the band but charges you a replacement fee. I probably wont buy again.”
“Not only are the bands the most comfortable (and cute) bands I've had, but the customer service is gold standard. Always got back to me, answered my questions and so stinken' polite. I will absolutely be buying future watch bands from Solace.”
“Love my new band. Easy to put on and off. Love the color. I have a size medium and it is perfect. Originally ordered the small but they sent me a medium when the small was too tight. Great customer service. Love the slim width on f the band.”
“I got one of the weaved stretchy comfort bands and it is very comfortable, however I have only had it for about two weeks and it’s stretched out and loose so my watch doesn’t stay in place.”
Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you. Kindly contact our customer support team to help you with the exchange process.
