Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange.
“Beautiful band BUT I would suggest not using the current delivery service and rethink the packaging. I paid extra to expedite my band and only just got it. The first one came late and the package was destroyed. CS had me send them one AND THEN I had a new one sent to me. By that time the one I bought was no longer in stock. The second one came and only minor damage to package. Box was not save able but the band was ok. I wouldn’t buy again until they change both shipping and packaging. Also you can’t pick the button you want on the survey it automatically puts in ‘as expected’ and you cannot adjust it.”
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the delivery service and packaging of your band. Your comments are valuable to us, and we will certainly take them into consideration as we review our shipping and packaging processes.
“Such a very good company my watch band was too small and they quickly are sending me out a new size. A pleasure doing business with such a caring company. I will be ordering from them again!”
Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you. So the small one should be fit for you, just give it time to break in.
“5 stars for the price, and the look. They look very good dressed up or down. Customer service helpful in exchanging one of my bands that lost a pin when I was trying to adjust the length. That was time consuming and didn’t come with a manual. Otherwise it would be 5 stars all around (just difficult for me adjusting the bands). I bought 3, black, white and navy.”
“I really like my Solace band. I purchased a small and it fits perfectly. I’ve also noticed that since I started wearing it when working out, it doesn’t get as sweaty as the silicone one did. I highly recommend it.”
Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange or refund.
“hello - I think the band is very light and cheap because it is plastic, looked like real stone on the site but is not, makes the watch look cheaper. I'm considering returning it. for the $40 price I'm disappointed”
“I originally had the Apple silicon band and I didn’t like it for the longest, it’s loose and comes off easily. Now that I have purchased this brand I loved it. It fits perfectly and doesn’t come off. Totally worth the money”
“I was very unhappy when I received my band it was made upside down and the part that slides into the actual face was broken and I couldn’t even get it in the space. Therefore I have been completely unable to use it.”
“The bands are as I expected. I like the quality. However, the shopping experience needs help. I don’t think I ordered the pattern of the one band and I know for certain I did not order 2 of the same! So something happened along the order process that messed up.”
