“I love the look of the band but I was looking for something more substantial, especially for the price-point. I have a pretty small wrist so part of the issue could be how the band feels and sits once I remove 3-4 links, but I also was hoping the clasp would be metal/better quality but it seems plastic-y. This is my first after-market band purchase so I'm not sure what to expect but I'll keep looking. Customer service was AWESOME though when I had thought the band wasn't delivered.”
“Easy to adjust the Perma band with the included tool and instructions.
I had an issue with the size of a stretch band.
Customer service was exceptional.
I’m so pleased I’ve given 2 bands as gifts!”
“It took two exchanges to get the correct size but once I did it’s a nice product. The size measurement printout measured me right on the line between xs and small, since it recommended to size down in that case I did but in the end I ended up needing a medium.(I followed directions on it using a card to be sure it printed proper size and everything)”
“I was very disappointed with the surprise bonus band that I purchased. It was a various colored verigated colored band. I prefer solid bands. I contacted the company to find out what return policy was and they explained that I would be required to pay an additional $20 to change from the multicolored band to a solid colored band. They said I was also not able to obtain a refund since I was not satisfied with the colors of the band.”
“You screwed up my order from the very beginning, I ordered two bands, you just sent one, when I contacted you, it took another days to get the band, and it was not the right one that I ordered! I will not recommend your solace bands to me friends and family ! You never compensated me and I never got the band that I ordered. besides your bands are way more expensive that ones I bought from Amazon and they were much prettier!”
“I like the band but it is too big and I got a medium. I thought it would be the right size for me. I won’t be able to use it and I think over time it will just stretch and get bigger. Disappointed ☹️”
